United States Postal Service

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Matteson, United States

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Post office· Logistics service· Passport office· Money order service· Shipping and mailing service

United States Postal Service Reviews | Rating 2.6 out of 5 stars (8 reviews)

United States Postal Service is located in Matteson, United States on 20650 S Cicero Ave. United States Postal Service is rated 2.6 out of 5 in the category post office in United States.

Address

20650 S Cicero Ave

Phone

+1 8002758777

Service options

Delivery

Open hours

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E

Emily Brown

Only location in the area where you can drop off prepaid packages in the package drop. Also they have the only self serve kiosk. They usually get packages scanned in 24-48 hours from drop off. Much faster than other ones. Highly reliable for a business owner who doesn't have time to wait in line.

B

Britt Jackson

They closed the inside lobby before 6pm and refused to refill the boxes in the 24 hour open area and refused to hand one to me. The container for priority boxes were completely filled in the lobby but they locked the door before 6pm. If you are going to close before the time listed then please make sure the boxes are available for us in the 24 hour area.

C

charlene williams

Went to post office mail out obituaries for out of town family. I had a total of 8 envelopes. The clerk named Deloris totaled my purchases and I attempted to pay with my debit card. The transaction did not process and Deloris irately stated that I must have done something wrong and for me to redo transaction. Before I could complete transaction she called another customer to her counter. Meanwhile my transaction failed again. Deloris was talking with the new customer and I reminded her that she could only wait on one customer at a time. Also the new customer was closer than 6 feet to me which is a violation of recommended COVID. Deloris irately told me that I could not tell her how many people to wait on at one time. At this point I became angry and asked for her supervisor. A clerk who sat next to her said she was the supervisor and told me to stop yelling. I told supervisor I was not yelling but had raised my voice because Deloris was being rude. The supervisor offered no assistance. I reminded Deloris that I am a customer and deserved to be treated with respect and stated to her that maybe her unprofessional behavior to customers meant it was time for her to retire. Deloris agreed that maybe it was time for her to retire. I told her that I would submit a complaint against het and Deloris sacartistically said go ahead. I would give this a zero rating. It’s frustrating to be treated rudely under in circumstances but especially when you are a paying customer!

W

Whit M

Package was marked delivered and nothing was on my porch. I am home all day and saw no one drop anything off. Cant even contact anyone

M

Melania Lewis

Mail lady knocked down broke my mail box..always deliver my mail to wrong address because I kept making complaints the manager made a false report to the attronery general her name is [email protected] she is very unprofessional a liar rude and cover the wrong doing of her lazy workers. Because i filed many complaints she retaliated. When i moved I reported many times that my account was still hooked up with informed delivery i dont know how to fix it. I thought once i changed address and signed up for informed delivery at my new address I was doing the right thing. In any case i seen many complaints on Next door about the mail carriers and this post office. Im looking for a lawyer to sue this lady because she falsify reported me out of retalation

T

Tina Falge

The customer service is very slow, especially when applying for the past port and unprofessional employees, giving the customers the wrong information and give them a running around.

E

Emmanuel Leonard

I haven’t had any problems here. They get the job done. I’m in and out. No complaints.

B

beatsfromchicago bumpincityreload

lady with curly long hair and glasses is very friendly and make sure even people waiting are ok