Maywood, United States
2160 S 1st Ave
N/A
+1 8885847888
Online care
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Loyola has shown its true colors during this pandemic! FAIL!!! While everyone I know who is qualified for a vaccination has gotten one or is scheduled to have one, Loyola patients aren't even being contacted about an appointment for the shot. This is awful!!!!
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This hospital saved my life amazing burn unit!!
This review is specifically for nurse Jen from neuro ICU who works 1st shift. My father in law unfortunately died after 2 week fight in their Neuro ICU department. First several days after a surgery he was recovering very well but eventually his health deteriorated and eventually passed away. For majority of his stay all nurses and doctors were extremely helpful and provided us with updates over the phone and allowed us to do daily zoom calls with my father in law to keep his spirit up. In person visitations were not permitted due to COVID. Unfortunately there was one nurse who was very problematic, difficult and just a very bad person and her name was either Jen or Jenn and she worked 1st shift. Whenever she was assigned to take care of my father in law we could not get any update from her and were never able to set up zoom calls with her. On one occasion she declined to setup zoom call stating that the patient is sleeping now which eventually turned out to be a lie. When i told her that i wanted to see him on video call just for few seconds to make sure he is sleeping and resting well she declined and said that she is too busy. This lady was lacking any compassion and understanding of the situation. We knew that we most likely have hours or days left with our father in law being among us and this is the treatment that we got from her. My wife spoke about this incident days later with one of the attending doctors and he admitted that they have had multiple problems with her over the years and that many families complained about her demeanor. He also admitted that she even goes as far as saying to doctors that she does not want any family members present when she takes care of the patients. The doctor also said that hospital will not do anything about this because she has been employed there for a very long time. Hope someone from LOYOLA sees this and does something to correct this nurse's behavior.
One of the residents in the Neuro department yelled at me and my father to take my mother home because she was dying and nothing could be done implying we were wasting hospital resources by trying to do everything we could to help her. I'm not so much angered by his words but rather saddened by what the future physicians Loyola is producing.
My second time dealing with cancer. I am beyond grateful for Dr. Bucholz. She is always reassuring putting my mind at ease. She returns calls promptly. She is so sweet and makes you feel like you are the most important person that there is. She never rushes the appt and is accommodating with your schedule.
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