McAlester, United States
1301 S 2nd St
N/A
+1 9184269090
Wheelchair-accessible entrance
Kristy and the group did not follow through with ensuring a smooth closing. Several times we asked her to keep us in the loop and she did not follow through via texts/calls. During the process, we did not feel as if she acted as an advocate for our family and did not keep us up to speed regardless of unforseen rain and delays. For example, one family member showed the house to a couple explaining different aspects of the house, we did not feel like we were her priority. We were assured that everything was taken care of for the closing but instead it was the opposite, leaving it to us to find a notary (closing was after we moved). In fact, the day of the closing we were not even told that the closing took place or went smoothly, we had to text to make sure everything was final. We understand that there were multiple unforeseen circumstances that played into our closing but the entire situation was stressful and our family was led to believe multiple times that the house would close and it was almost two months before it took place. We stand by our review that The Leader Group is very unprofessional and would never recommend using them to anyone. Note: the closing company used with The Leader group left thousands of dollars on our front porch without a signature after specifics were given of where to deliver the check. Absolutely unacceptable. (The closing company did apologize after we called to let them know of their mistake).
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We have used Leader group many times over the years as buyers and sellers. Always a great experience!
Very poor service. The property was supposed to be cleaned, have carpet in one bedroom replaced and other repairs made before move in date. None of this was done and the property was not ready as promised. Acted like they were not aware of the issues. As property management for the owner, who else should have been aware. Would not recommend using this realty service. Seemed unconcerned that the work had not been completed as promised.
I had a great experience and I highly recommend Kristy. She is top notch.
Kristy and her staff are really nice and go above and beyond to help you find what you are looking for. They don't try to push you into a home you don't want. They know what areas are not that nice to live in and where is a great area to live. She helped us find the perfect home in the perfect area!
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