McArthur, United States
117 S Market St
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
Jessica was EXTREMELY rude and condescending to me! This is not the first time. She acts like she is doing you a favor by dealing with you. For the money she makes, she certainly could smile and be even the tiniest bit human to you.
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It was a Saturday morning. I spoke with Jessica. I tried 5 times calling into the McAurther post office to see if it was possible to intercept a piece of mail that I knew was coming today, due to I am signed up for the USPS mail tracking app. I live in a rural area and cell service I admit is shotty at times. That is why, I tried calling 3 out of 5 times using our Hughesnet wifi calling. After the 1st initial call and Jessica being not able to hear me on my At &t service. That's when I tried my wifi calling. Twice, she let the phone ring until it went to a fax. I used to work for a phone company and know the distinctive ring differences. I tried the wifi calling twice and got the fax. I went to my front deck the 1st 4 calls, finally I thought ok I will go to the back deck and try again. This time I used the wifi calling, and after Jessica actually anwsered the phone, my first statement was that I was using my wifi and that there was a 3 second delay. She says to me mam, you need to quit calling , I have more important calls coming through and you need to call when you have better service and she hung up the call. Point is, my wifi would have been fine had she taken the time to listen for 3 seconds!!! When she hung up, I knew she disconnected, because my wifi stays connected until someone terminates the call and I know I didnt hang up! I especially am not satisfied that my call wasn't as important as anyone else's call, she hadn't even heard why I was calling, and I am not sure she even got my name. Besides this call, We also are experiencing late delivery. I am talking days! Not hours! I don't believe it is a carrier issue. I think it is an office issue.
I need to know all to the post office not a voice service
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