Mcdonough Family Eye Care

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

McDonough, United States

mcdonoughfamilyeyecare.com
OptometristContact lenses supplierEye care centerOpticianSunglasses store· Optometrist· Contact lenses supplier· Eye care center· Optician· Sunglasses store

Mcdonough Family Eye Care Reviews | Rating 4.2 out of 5 stars (5 reviews)

Mcdonough Family Eye Care is located in McDonough, United States on 1044 Avalon Pkwy. Mcdonough Family Eye Care is rated 4.2 out of 5 in the category optometristcontact lenses suppliereye care centeropticiansunglasses store in United States.

Address

1044 Avalon Pkwy

Phone

+1 7708987078

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
Write review Claim Profile

F

Firefolly

I'm really impressed by this place. First time in for an eye exam, didn't have to fill out any paperwork, they had all my info already prepared before I ever got there. Didn't really have to wait, they got me in and out super fast. No eye dilation required for the exam, they have some new tech in there that images your retinas and it was covered by my insurance. They're extremely efficient, I actually enjoyed the experience. The person that handled ordering my contacts was able to find me a price match online and got me a good deal plus they give out a free pair of sunglasses when you order. Also, they were very careful about sanitizing everything and following COVID protocol.

D

Don Maca

I was attended in a very unique way. The help of Jessica over the phone in order to accommodate me without appointment, Melanie in the selection of my frame with her detail breakdown of my insurance benefits coverage and Tawanda in the way she assisted me with her \attention to detail attitude\ and safety (starting from holding the chair to my safe departure when my eyes were dilated) assures me the highest level of professionalism from MFEC that I haven't experienced in years. They are an asset to your organization doctor. Thank you team!!

S

Scott Ebert, AAIA

At first glance, McDonough Family Eye Care seems ok beyond being limited on their eyeglass selection. I found they had issues in communication. I spoke to the same rep over the phone a week before my appointment as who received me at the door. I had no Covid-19 front door instructions during my call and after providing all my personal information including my desire for a particular kind of frame, they wasted my drive all the way to their office just to have to repeat my information a second time, and even worse, they didn't carry my desired frame in the first place. Get it together guys!

T

Tim Brotzge

I ordered glasses in early August. They told me that it would be 4-6 weeks. So, after 8 weeks still no glasses. I called them and they said that they didn't have my glasses because the lab discontinued the frames I wanted. So instead of contacting me by email, phone or snail mail. They did nothing. They charged my insurance 1000 and me 440. They have yet to return my money or offer any resolution. I'm probably going to have to take them to court to get my money back. I highly recommend that you avoid this place at all costs. DO NOT GO HERE!

T

Tiffanie Hudgeon

My experience isn’t the same. (And No it’s not due to COVID-19, that every company likes to blame poor service on) . I’ve notice the last couple of years, that great customer service experience has declined. Three stars because the doctors are very friendly but front desk assistants and especially the associates that helps with your orders are not the same at all! Either pushy or a really don’t care personality.