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Kitchen Tune-Up

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McMinnville, United States

kitchentuneup.com
Kitchen remodeler· Bathroom remodeler· Countertop store· Cabinet maker

Kitchen Tune-Up Reviews | Rating 1 out of 5 stars (3 reviews)

Kitchen Tune-Up is located in McMinnville, United States on inside Sears Hometown Store, 1621 NE Baker St. Kitchen Tune-Up is rated 1 out of 5 in the category kitchen remodeler in United States.

Address

inside Sears Hometown Store, 1621 NE Baker St

Phone

+1 5033021354

Accessibility

Wheelchair-accessible car park

Open hours

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Sharon Cook

Justin spent couple hours with me. Good impression and then no follow up. Said 2 weeks to get a door sample. Waited 2 months without a call. I called him and no apology just an excuse. Told him sad that I was the one to call him. After reading other reviews am so glad I didn't hire him.

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Anita Pace

We ordered with Justin in March 2016. He said it takes a month to receive the cabinets for our refacing job. He said he needed half the cost of the job up front. We've given him more than 6800. After many unreturned calls and emails, I wrote the franchise company and they wrote back that they were contacting him and forwarded my email. I had asked for our money back. When he wrote that he was sending someone the following Monday, I decided to give him another chance. His employee showed up and began working 2 weeks ago. He missed a day because he was ill, but the following week he had 2 days off that were planned a long time ago. I asked Justin why he wasn't doing the work. He said he was now a project manager. So basically, he doesn't do the work anymore. The employee has been doing great work. The problem is with the manager/owner Justin Huff. He had told us he had all the pieces except for a cabinet. Well, that was in April. We had no reason to believe the work wouldn't start soon after. Today we learned from his employee that the drawers won't Arrive until next week. This after his telling us he had everything but a cabinet for the island. The Frosted cabinets are also not here. He took our pantry doors to paint and they aren't back either. We should have cancelled and demanded our money back as we are going on vacation now and the job won't be done before we leave. When I asked Justin why it's been taking so long, he said he overbooked. Since I just learned that the drawers aren't here, I haven't asked him about why they aren't. This has been an aggravating experience and I can't recommend Justin Huff in any way. He had started out Like gangbusters to get our business. Then he disappeared. It is August 19, 2016 as I write this. I would give no stars, but at least one is required. I feel sorry for his hardworking employee who shows pride in his work.

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Lisa Hanson

Please note, it made me select at least one star. We had an appointment scheduled with Justin on February 20th, 2016. The appointment time was to be between 2:00 and 2:30. 2:30 came and went with no call. My husband called him around 3:00 and at that point he said he was running late and didn't have our phone number. He arrived around 4:00. He spent 2 hours discussing our cabinets and countertops with some knowledge, but no direction in his consult. We had to ask the majority of the questions. We were hoping he would inform us of options in a timely manner and to not have to fish for information on what they could do. To top it all off WE NEVER HEARD BACK from him with an estimate for our kitchen cabinets and counter tops. We still haven't. We've obviously gone with someone else at this point. We don't recommend this company. Don't believe what they say on their web page, I'll paste it. Trustpoints No. 1We guarantee our estimates. **never got one** No. 2We guarantee our work. No. 3We arrive on time. **didn't happen** No. 4We clean the work area daily. No. 5We return messages within 24 hours. No. 6We strive for harmony with your daily routine. No. 7We tell you what we’re doing before we do it. No. 8We listen carefully, tell it straight and keep our promises. **based on our experience, not true**

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