Medellín, Colombia
Cra. 43b #8-28
N/A
+573013738581
Reasonably nice hostel. Although there were creeping bugs in the toilets. The room was clean but lacked enough sheets for both beds. Luckily it was quiet during the night, however, our window was unable to close so we were constantly exposed to the noise outside.
like
There were BED BUGS in my room which I noticed around 3-4 am. I told to the guy working at night what happened and even showed him the bed bugs. He said they have no other room available so since 4 am I stayed without place to sleep. No devaluation of money for the terrible night I had there.
BED BUGS! I feel compelled to write a warning to other travellers, but my experience at the Panela Hostel or Aguapanela, was probably the worst one I have had. I got a room there on Saturday, and I had had the room for around 2 hours when I saw a BED BUG on the bed. I took it out to a staff member, and he confirmed to me that they had had cases of infestacion, but that they had taken some precautions. I then herd that two other guests had reported this. I was really upset. I was offered half handed solutions, and I could not speak to the manager. I had to take all my things out of the room, and sort them out in the communal space. I had to wash what could be washed and put in the dryer, but I got no answers on what I was supposed to do concerning my backpack or the wool clothes I had that could not go into the dryer or be wahsed in warm water. I was told I could change rooms, or get a refund. This was very disapointing, but I moved buildings, to a different room. They apparently have two locations. I asked again to talk to the manager, but was told it was not possible. The next day, after having spent the Saturday evening without all my clothes I met another staff memeber, that was also not helpful. The solutions I was offered were insufficient, a simple google search showed that those measurements do not kill bed bugs, including putting the stuff out in the sun, or using normal bug spray. I was told I would be notified when the manager came to work, but learned later that that was not the case. Then I was told I could meet him at 10 on Monday morning, so I waited. Come Monday, no manger, no solution. I think they do not take this problem seriously, and I would recommend everyone to just STAY AWAY. Bed bugs are serious, and they seem to not care, and that might be part of the reason they have this problem. All in all I am dissatisfied and upset. Horrible experience.
Nice chilled place, quiet. Popular with locals on weekends. No one speaks English. Very loud in the mornings, cleaners make an awful racket basically yelling, laughing. Even on a Sunday after everyone has been kept up late. Had some washing done there, super quick service and after a dispute they did it cheaper. But although I asked for low temperature got my dress shirts back shrunk. thanks.. They do offer a free salsa lesson with a joint owned hostel which was not popular but we went and actually had a great time! Pros and cons!
Calm hostel which felt more like a home. They were working on the deco when I was there so it should look nice by now. Not a party place at all but nice to hang out.
Everything was good for a really good price. The only thing they can improve is the music volume (too loud with no need sometimes) and the cleaning of the bathrooms. Staff was really nice and friendly
Nice location and the open kitchen is ok BUT - There were only 2 toilets working for 2 dormitories (14 people). - The 6 beds dormitory with curtains is supposed to be more expensive because of the privacy offered however one bed didn't have any curtains and we had to pay the same price - Moreover, they was not enough space to put 6 backpacks in the dorms, floor was always a big mess - And there was only one light working over two so 2 beds were always completely in the dark (had to use my headlight all the time to see something\u200b!...) To top it up, after agreeing to pay the morning when we would leave, I was awakened at 11pm to pay and the guy wanted to give me 40 pieces of coins as change... They didn't even apologise. Not nice and even less professional!!! WOULD NOT RECOMMEND, there are plenty better options in the neighbourhood!
Nice hotel. Clean, nice common area and useful kitchen. I recommend it !
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