Spokane Valley, United States
12615 E Mission Ave #312
N/A
+1 5095349760
I truly appreciate the staff of SMS Spokane. They are always pleasant on the Pogue and understanding of my situations with transportation.
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I'm sorry for writing this post. I have already talked to management. The people are nice but the problem is there cabs. My mother has has multiple amount of appointments more than I can count that she missed. So far she hasn't even had a ride even when she called hours prior to confirm. They tell me I should call the cab drivers myself to confirm with them she will be picked up. This is not my job to do and find it extremely lazy. Good luck with this company and thank god I have been able to take her to her most important appointments.
Nothing but problems. Call a week in advance for help with gas for a dental appointment and was assured there would be a voucher waiting for me at the gas station. I went to my appointment and then the gas station. No voucher and after sitting on hold for almost a half hour,they closed and the answering service refused to help. Day before our disability is deposited, and we are stranded an hour away from home, with hungry animals, no place to sleep except the cab of a pick up. DO NOT TRUST THEM!! CALL THE GAS STATION BEFORE LEAVING YOUR HOUSE!!!
I really appreciate this service im homeless and they have been such a big help in getting me to all my mental health and Dr appointments by providing the gas vouchers yes sometimes it's a long phone wait but their a very busy company that helps out alot of the lower income in the Spokane community anybody that complains about long wait times on the phones needs to understand just how busy they must be!! I wouldn't be able to make it to my appointments without all the help they have given!!!
They are good if they help u. 3 time I have tey to use them. The first time them said i never call them lie. Second time them mailed my paper work to late I got it when I got home. My day them never fax the paper to the gas station or motel. .
Deli
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