Gonzales, United States
12478 LA-44
N/A
+1 2254503167
If you love your dog DO NOT send them here!!!!!! I’m a Neuromuscular Therapist and travel for work, working long hours. I boarded my dog here while I was away for work; after picking my dog up I noticed she was limping really bad. She was limping so bad she couldn’t climb into her bed or get out the car by herself. I immediately called them concerned as to what happened to her because it was Noway they couldn’t have seen she was limping. Well the boarding manager Victoria got rude and stated that it didn’t happen there and there’s nothing they can do. She was extremely rude, unprofessional, and hung up on me several of times. I asked to speak with the owner and Victoria told Me I’ll get a call sometime next week! Completely unacceptable!! I was beyond hurt by disregard the manager had Regarding my dog being hurt. Just horrible! To the vet we go and it Looks like I have to take further action!
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I have a standard poodle, I have had him groomed here 6 times, every time I have brought a picture showing the cut I wanted. They have come up short every time. This past time they cut the skin of his ears costing 300 in vet costs. I would advise against bringing your pet here if you are looking for quality results.
I rated this place three stars because I have brought my dog Kanye to them before for boarding and had a great experience. However, I just left from picking Kanye up after a weeklong boarding stay and he was scheduled to get a wash and nail trim. When I got there to pick him up I was told no one got to him and a very nonchalant, ”sorry about that.” It didn’t make me very happy to pick my dog up unwashed when that was the agreed upon service at drop off. I drive from Baton Rouge to this place because of the great service id received from them in the past but now it’s definitely not worth the drive for boarding and grooming if no one will be grooming him. Lost a customer
Nice people. Safe place for my little dog
My dogs were a mess when I got home, didn't follow instructions on feeding or medication. I wouldn't recomend boarding with these people
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