Melbourne, United States
4660 N Harbor City Blvd
N/A
+1 3212422003
Best pools of Brevard came highly recommended by my neighbor so I decided to contact them for a quote. I emailed the company, sent the survey and then wait two months to get a drawing and a price quote. While talking with the designer today and before he sent me any drawings he did state that he doesn’t want to design a pool and then have to redraw it. I wasn’t really sure of the design I wanted when we spoke because I have an odd shaped backyard. I reviewed the drawings and I am not happy with the design but I am not going to contact them given the response I received from the person who’s designing the pool. I have had several pools put it in the past and someone always came to the house and we discussed what would work best for my backyard. A pool is a big investment and I don’t want to take a chance with a company that seems to be too busy from the starting gate.
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Best pools did a terrific job on our pool. Their prices were competetitve, workmanship top notch, they were a delight to deal with, and honestly, I am very glad we chose them to do our pool. Of course there were minor set backs, every contractor has them, it is expected, but they dealt with them in a professional and efficient manner. I highly recommend Best Pools for your new pool!
My chlorine generator burned out after a couple years so I called Bestpools to see if it was covered by the warranty. They told me it was and they sent a tech out. He replaced the cell with an upgraded model. Couldn’t be happier with the quick response and excellent customer service.
They won’t answer the phone. The phone message says send an email. Then they don’t even read it. They just send you an email ballparking the cost for a new pool. I didn’t need a new pool, just wanted a mod to the existing. If you run a business you need to take calls so you actually understand what the customer’s requirements are!
John did an excellent job!
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