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Memory Lane Computers

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Medicine Hat, Canada

memlane.com
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Memory Lane Computers Reviews | Rating 4.2 out of 5 stars (8 reviews)

Memory Lane Computers is located in Medicine Hat, Canada on 1221 Kingsway Ave SE. Memory Lane Computers is rated 4.2 out of 5 in the category computer repair servicecomputer consultantcomputer networking centercomputer servicecomputer software storecomputer storecomputer support and servicesphone repair serviceweb hosting company in Canada.

Address

1221 Kingsway Ave SE

Phone

+1 4035262288

Accessibility

Wheelchair-accessible entrance

Open hours

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B

B. Belanger

They were very knowledgeable. We did not end up getting the product we were looking for as it wasn't in stock. However, they still had great customer service and I will definitely contact them in the future if in need of help/products

K

Ken Drost

My experience with Memory Lane computers was bad. i had brought a video card in that had needed a heat sink and fan replacement because the OEM one was on its way out.I was told it would only take till early to mid afternoon. so i brought in the hardware. I hadn't heard back so i called them around 3 to get an update. The gentleman has said there was missing parts from the box, Specifically a plastic shroud. i quickly found it and rushed down to get it to them. once i arrived they have brought the after market cooler out to me with a missing post to mount it to the video card and the fourth post in bits. with out it the after market heat sink cannot be used and possibly not returned. When i was talking to the technician i was told "the post looked to already be a little bit bent" and he continued to try and use it instead of calling me.as a person who's worked in the customer service as well as IT sector, this is unacceptable. No call for follow up or call to let me know anything was missing. instead the tech tried to use the apparently defective part, broke it, and then even tried to jerry rig it a second time to make it work without contacting me.It doesn't end there. later that night i received a text from the tech about rectifying the situation. in which i was hesitant at first and then i was going to allow it. so i was going to make a deal. if he could get the OEM fans to replace the dead ones with i would let them do the repair. he said he would see if he could source the Parts.so i sent a link to an ebay ad to what i had found. and received no response back. with 8 hours of the store being open the next day, no response from the Tech.

R

R. Gale

Friendly Service. Knowledge was lacking when questioned about Work Stations and Needs for Video/Audio Editing and Augmented Reality DEV. A Few Youtube Videos and some Knowledge base tips could help staff answer more of these niche questions.

W

William Islip

They don't honor their quotes. Fail to communicate to customers about delays.

J

James

Needed some DDR3 memory and brandon or brayden was kind enough to supply me with some new sticks for my computer at a very reasonable price, will be coming back in the future for all my PC component needs.

J

Jon Long

Great customer service, quite knowledgeable and very accommodating, appreciate the service

G

Gurpreet Kaur

Took 105 dollars from me but my laptop is still in same position. They did not repair it.

J

James Paulson

Number one computer store in Medicine Hat with the others so far behind you can't see number two. Been dealing with them for over 30 years, consistently good and fair. I don't go anywhere else.

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