Memphis, United States
2625 Broad Ave
$$
+1 9012492406
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
If it was possible to give zero stars I probably would. While there is a decent aesthetic to the place and I love the Broad Ave area, I will not be visiting this establishment in the future. The employees both in the coffee and shop areas are very dismissive. I've given the place several tries now, and I always feel as though I am inconveniencing the staff by placing a simple coffee order. The offerings from the coffee shop are below average and quite limited, so the overall poor attitude of the employees just pushes the experience right over the edge. Will not be returning, and will not recommend to friends or visitors.
like
Not “yay coffee”, more like “nay coffee”. The retail side of the shop was unique and interesting. We enjoyed that a lot. Things went downhill when we headed to the coffee side. The shop was not busy at all. We wanted to order a normal latte with cinnamon (very standard drink across all coffee shops - and believe me, we’ve tried MANY shops across the USA). We were told that there was no cinnamon to add. We were fine with it, and we placed our order. When it was made, the guy set our drinks down and called our name. When we walked up, we asked “which one is the pumperjack latte and which is the unsweetened latte?” He looked at them and looked back at us and said, “I don’t know”. We stared at him for a second. He said “I think maybe the unsweetened had more coffee in it.” He had just made them. And he forgot. And it wasn’t like there were tons of people or a high demand or a lot of pressure. And he couldn’t tell us which was which. And he didn’t really seem to care at all, or put any effort into figuring it out. He just left us to sort it out ourselves. Generally too, the employees seemed like they didn’t enjoy their work. It just felt cold and uncomfortable in there. Friendliness is so key to a customer experience in my opinion, especially in a coffee shop. Coffee shops are more community driven and interpersonal experience based. It can make or break a shop. I personally wouldn’t go back, and would prefer to give my business to Comeback Coffee. I’d encourage you to do the same.
We stopped in from out of town and had amazing lattes, delicious pastries, and awesome service. The flavors in the lattes and pastries were unique and done very well. Would recommend!
Decent coffee, terrible service. I've given this place a couple of tries, and it never fails; the baristas always have the worst attitude. I love the aesthetic and location, but it's not worth the snarky facial expressions and rudeness you're met with at the counter.
Nice hipster coffee place. I enjoyed the coffee and the local. Quirky attached shop with some fun gift ideas, would visit again if I was in the area but probably wouldn't make a special trip.
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Wheelchair-accessible car parkWheelchair-accessible entrance