Memphis, United States
3685 American Way
N/A
+1 9013633665
Worst hotel visit ever. Was supposed to be an accessible room but was second floor. Lobby is only open during breakfast , 6-9. The plug behind the bed didn't work wasn't anchored in the wall and had exposed wires. Pool is not up, still covered and green algae in the pool. The coat rack fell off the wall in the middle of the night waking us up. Couldn't get a wake up call because the phone didn't work. When I talked to the manager about the lights and the plug behind the bed, on my cell, before going to sleep...he says "is ok, Thank you very much, goodnight." My rate was just under 50 because of reward points club and still not worth it.
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Very pleased. My family and I visited Memphis for a overnight stay. The hotel staff was very nice and helpful. The room was a double and it also had a futon in it. The room was clean and smelled fresh. I am very OCD and the room was clean. Nice pool and clean property. Would highly recommend.
Disgusting, I have never stayed in a hotel this low quality. Stains on the couches, something all over the pillow and the bed. Wall covers broken or missing no phone white stuff all over the lamp stuff on the walls. It doesn't look like they clean at all.
Fairly new and very clean. The staff was very courteous.
Nice customer service. The rooms I thinks should have the air on before the guest goes into the room. A little hot walking into the room so it had a little smell to it. It it was fine after I turned on the air. Not to sure if I want to come back and stay?
If I can give it 0 stars I would this place is absolutely disgusting. Stains on the blankets stains on the walls the tub was indescribably bad. The only thing I can say positively about this place is the front desk had no issues refunding my money cause i will never stay there
It was wonderful. Great room at good price. Perfect bed and very clean all around.
The sign said newly renovated but it looks like mold growing on the ceiling the bathroom light hardly comes on and is hanging down a little bit. The grout is coming off. We asked for more towels cause we had 4 people and only 2 towels she brought mostly rags and hand towels. Free breakfast was two cereal choices, bread, package oatmeal, and muffins. No parking by our room. Just thought it could be better.
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