Tate Computer Systems

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Memphis, United States

tatecomputersystems.com
Computer repair service· Computer security service· Mobile phone repair shop· Technical service· IT Services & Computer Repair· Cell phone accessory store· Cell phone store· Computer support and services· Screen repair service

Tate Computer Systems Reviews | Rating 4.4 out of 5 stars (5 reviews)

Tate Computer Systems is located in Memphis, United States on 3800 Hacks Cross Rd Suite 103. Tate Computer Systems is rated 4.4 out of 5 in the category computer repair service in United States.

Address

3800 Hacks Cross Rd Suite 103

Phone

+1 9013771901

Service options

Online appointmentsOn-site services

Accessibility

Wheelchair-accessible entrance

Open hours

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Susan Dreyfus

The Apple Support advisor said that this was the Apple certified repair shop in Memphis. The advisor made an appointment for me, and therefore, on Monday, January 11, 2021, I went to get a new battery for my iPhone. I had to leave it overnight (high anxiety), but I could get the the next day. So Tuesday I went back and got my phone. I was happy! I saw a portable changer hanging on a display and bought it (less than 7). The employees were wonderful and I was singing their praises! Well, no more! The charger was not for an iPhone! No one told me that. I took it back on Thursday, January 14. I was told that they did not accept returns. No one told me that either, nor was it posted in the store. They told me it was the owner's policy because of COVID that Tate was not accepting returns. I honestly couldn't believe it. I left my name and number for Sylvester Tate, the owner, to call me. The manager would not give me his number, which is understandable. He has not called me. I want a call back Mr. Tate. This policy is unethical, and I would really like to have a conversation with you. Please call me. I really dislike

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Michael Hensley

Can’t say enough how great these folks are. 3rd Mac computer for me to bring here. Eric rocked it. 1st class people that perform 1st class service!

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ATC ACE

Very unprofessional. Takes a minimum of 3 days to fix your phone and they won’t give you a price until they diagnose it. I called plenty of other repair shops that gave me prices over the phone and told me my repair would take no more than an hour. Kim Harris was very aggressive on the phone and needs to work on her customer service skills. She speaks with a condescending tone.

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Brendan Hill

DO NOT WASTE YOUR TIME COMING HERE. After making an appointment I arrived on November 30th Monday to drop off my phone for screen repair. I was told that I would get a phone call back during the day. I never got a phone call. I then called 4 days later and asked for an update on my phone. They said that they would notify me soon and that they were short on staff. I waited an additional 4 days (Tuesday afternoon) and was told they couldn’t repair my phone because it had find my iPhone loaded on it. I wasn’t told this when I initially made my appointment. Extremely displeased with this horrible business. I waited for over a week and they didn’t even bother to tell me if I hadn’t if called. IF YOU NEED A REPAIR CONSULT SOMEONE ELSE BECAUSE YOU WILL NOT BE HELPED

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Karen Lugo

I brought my macbook pro and they kept it for two weeks told me that my logic board needed to be replaced and said none of my old data could be transferred into a hard drive that I had to buy . I decided to take it to snappy computer since I was getting impatient and they told me that a logic board did not need to be replaced and they were able to save all my data. They wanted to charge me 400 for something it didn’t have . They also had terribly slow and unprofessional service. I will not be going here again.