Menifee, United States
30300 Antelope Rd
N/A
+1 9516795100
Wheelchair-accessible entrance
I had visited this property several times to view the complex prior to inquiring about the availability or cost of an apartment. I noticed that this complex has a great location however that is where it ends. It appears that the property management does not ensure proper maintenance of the property especially with the grounds keeping dead grass and dying grass in front of several apartments. I also noticed that the Leasing Office is at the entrance of the property prior to the entry gates however the gates are left completely opened during the Leasing Office hours. I ask you... what is the point of having a gated community and not shut the gates to only those that have a confirmed access to the property.
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I've lived at the Enclave off and on for almost 9 year's and it been very good to me, I would recommend whole Heartedly.
So, let me start by saying the women that work in this office are AMAZING! They are personable, respectful, friendly, inviting, and very well informed! It is more than obvious that they work well as a team and communicate when it comes to future residents that are in the application process. Now, sadly I wasn't able to be approved by the leasing company that they run credit checks through, but even in that they worked with me for around 2 weeks to help with the process and keeping me informed. No matter how many times i called they answered with a friendly tone and eager to help. When i was officially denied by the Onsite, they informed me with the most genuine and sincere compassion and empathy. Not only that but they had what they didn't know was the solution t my 3 month long rental search. They referred me to a company that amazingly approved me within 2 days. They were helpful , genuine, professional and extremely friendly from the start to the finish. I am new to Menifee and let me just tell you although i wont be renting from The Enclave, the ladies here gave me the best introduction to Menifee with their customer services. THEY DID IT IN A DAMN QUARENTINE! Thank you so much Sawyer, Melanie & Randy ! You guys were beyond amazing. I appreciate your help and guidance to my new home. I am absolutely amazed with their level of customer service and over all work ethic. !!
I have lived here for about a year and a half and I am shocked at the bad reviews because Ive only had great memories here! The office staff, before and after property management change, were all very friendly and willing to answer any and all questions! I did have an annoying neighbor and you can hear everyone slamming their doors and shaking the entire complex but what can you do. Ive moved out a couple of days ago and even then the leasing office has been so great and so has maintenance! You get what you give, ultimately. Thank you Enclave for the 1.5 years!
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