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+34661276028
If anything goes wrong with your shoes- be warned! You'll probably be blamed for the problem, asked to pay for shipping to send back poor quality shoes, asked to pay to ship any new shoes to you. I sent a pair of poor quality shoes back to this store. Maya promised that they would be replaced and ordered me new shoes- supposedly. Three months later, no shoes, no call, no email, no update. When I called in recently, it turns out they never ordered the replacements, or sent me back my shoes that were falling apart. Teresa then told me sorry, they're actually not under warranty and you won't be getting your money. It took a week of calling and emailing to get Teresa to send a pair of shoes from the store- nothing like what I ordered but apparently that makes it ok. Oh and I had to pay to ship those shoes to myself too. DON'T WASTE YOUR TIME OR MONEY HERE. I wish there were other better options but you're better off ordering from a different company online than running into problems and having to deal with this store. It was ridiculous. ** UPDATE: Menkes in Barcelona did step in to assist me in finally ordering a pair of replacement shoes. They were great and helped me to finally get a pair of shoes that fits me to replace the pair that were sent to me in summer of 2018. Since bringing up the issue in Dec. of 2018, it took until May of 2019 to resolve the issue and finally receive my shoes. Moral of the story- Reach out directly if you have issues with your shoes, it's probably your best bet to get your issues resolved. Or, hopefully, you won't get a pair of duds like I got, then you won't have to worry about it. I still wouldn't recommend working with the store in New York. If you do need shoes, order online and reach out to Barcelona's customer service with questions! Lola will help you out.
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I’m in love with my shoes!
Camila (my chica LOL) found this a gem. Such a great selection of Flamenco dance products. Teresa is lovely to hang out with. Felt like I stepped into a store in Sevilla. Strongly recommended! Camila
Adriana Olivarez is an excellent salesperson. She is meticulously helpful and diligent in helping customers find exactly what they need - even over the phone - going above and beyond to email or text pictures of the products in the store. Over-the-phone purchase transactions were always perfect, shipment fulfillment and pick-ups went perfectly smoothly. Because Adriana is a bailaora herself, she is able to provide legitimate advise about the product most suitable for the customer's unique needs. Couldn't be happier with my experience with Menkes NY. Thank you Adriana!
Increíble !! Encontrar una tienda de flamenco en NY!!!! Además alegre de ver qué la tienda Menkes tan conocida en España, tiene una tienda en esta ciudad . La encargada Maya nos recibió súper. Eso si de chiripa encontré esta tienda porque está en 6a planta, de no haber querido hacerme la foto delante del Studio 54 (para el recuerdo ), jamás habría visto el letrero.
Deli
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