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Mercedes-Benz of Santa Fe

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Santa Fe, United States

mercedesofsantafe.com
Mercedes-Benz dealerAuto parts storeAuto repair shopCar dealerCar leasing serviceCar repair and maintenanceChauffeur serviceUsed car dealer· Mercedes-Benz dealer· Auto parts store· Auto repair shop· Car dealer· Car leasing service· Car repair and maintenance service· Chauffeur service· Used car dealer

Mercedes-Benz of Santa Fe Reviews | Rating 3.5 out of 5 stars (5 reviews)

Mercedes-Benz of Santa Fe is located in Santa Fe, United States on 2586 Camino Entrada. Mercedes-Benz of Santa Fe is rated 3.5 out of 5 in the category mercedes-benz dealerauto parts storeauto repair shopcar dealercar leasing servicecar repair and maintenancechauffeur serviceused car dealer in United States.

Address

2586 Camino Entrada

Phone

+1 5059132900

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

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M

Mr. Morning Star

Horrible service didn't go over car or anything..No copy of paperwork when asked finance manager got offended. NO WARRANTY PAPERS AFTER ASKING FOR COPIES GOT REALLY BAD ATTITUDE SAD DIDINT EVEN GO OVER VEHICLE

A

Anthony Salazar

Just purchased my fourth Mercedes Benz from Michael Martinez at Mercedes Benz of Santa Fe. As always, Michael provided excellent customer service and worked with me to ensure I bought the vehicle best suited for me. Michael always makes the car buying experience a pleasure. Like a lot of people I found buying cars to be a long and tedious process. Not so with Michael at Mercedes Benz of Santa Fe. Michael will work with you to find the best new vehicle solution for you and make the process as streamlined and easy for new car buyers. I highly recommend Mercedes Benz of Santa Fe to anyone looking for a great vehicle! Thanks again Michael!

R

ricardo ostiguin

Worst experience I have had with a dealership in my life. I called in for a vehicle they had advertised online and was told they would get back to me. When they called me back they told me they could not sell me the vehicle cause the price was too low. So much for the price you see is the price you get advertisement. To make things better they have a little disclaimer at the bottom of every advertisement to get away with CA advertisement law saying they are not responsible for any mistakes on the add.

T

Tim Trubnikov

Unless you are local, think twice prior to dealing with these folks. After being unable to reach sales over the phone on Thursday afternoon or Friday morning, I filled out an online inquiry form which prompted a generic e-mail note from the general manager that I promptly replied to. Instead of an e-mail reply with answers to my specific questions, I finally received a phone call from a sales rep late Monday afternoon, then booked the earliest flight available on Thursday. After trying to reach the dealer for 2hrs on Tuesday morning, I was able to speak to a receptionist who promised to have the sales rep return my call after he is done with a customer. I did receive a call after 4pm, notified the rep about my travel plans, arrival time and the need for pickup, then reviewed additional information and photographs provided a few minutes later. On Wednesday, I stopped by the bank to get cash (the only payment option for out-of-staters except for a bank wire), then called the sales rep just to learn that the vehicle was sold the night before to some local pass-byer and he left me a voice message mentioning that (which I have not received). Not to mention that I wasted enough time and several hundred bucks on airfare, I did not even get a chance to look at the car that I have been searching for a while and was serious about purchasing. Apparently, Midwestern and East Coast dealer ethics and integrity standards are different from what these folks have demonstrated -- clearly unacceptable for any dealership (Mercedes in particular). Earlier this year, I was refused a transaction at a MI Ford dealership only because they already had a guy planning to fly from New England 5 days later while still working on financing. I could definitely respect such a commitment. On a positive note, I will never deal with this outfit again: will leave it to the local customers who must be accustomed to this kind of treatment.

M

mark day

Vivian Valencia is the best. Great attitude and sparkling personality. On a road trip from Oklahoma we had a warranty battery issue. She worked us right in and got us back on the road. She is a great asset to Mercedes of Santa Fe.

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