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Mercedes-Benz of Sarasota Service Center

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Sarasota, United States

mercedesbenzofsarasota.com
Car repair and maintenanceAuto air conditioning serviceAuto body shopAuto glass shopAuto repair shopBrake shopCar battery storeOil change serviceTire shopTransmission shop· Car repair and maintenance service· Auto air conditioning service· Auto body shop· Auto glass shop· Auto repair shop· Brake shop· Car battery store· Oil change service· Tire shop· Transmission shop

Mercedes-Benz of Sarasota Service Center Reviews | Rating 4.4 out of 5 stars (5 reviews)

Mercedes-Benz of Sarasota Service Center is located in Sarasota, United States on 4754 Clark Rd Suite A. Mercedes-Benz of Sarasota Service Center is rated 4.4 out of 5 in the category car repair and maintenanceauto air conditioning serviceauto body shopauto glass shopauto repair shopbrake shopcar battery storeoil change servicetire shoptransmission shop in United States.

Address

4754 Clark Rd Suite A

Phone

+1 9412751293

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Open hours

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A

Alfonso Dias

Very helpful, great service and staff friendly and thank you special to Shawn Barnett George Sandberg and Lisa Gillespie for the best information. You guys are great, Ivonne Carneiro told me you guys are the best.

S

Scott Harvey

Great service department. Randy, my advisor was great.

A

Alberto Santo

I recommend people know to visit this place sell personal are very dishonest

S

S L

Had an appointment for collision. Extremely unorganized. I had to confirm my appointment as there is very little communication. Upon drop off at Service, no attendant around. So i parked behind a car. Attendant moves that car and returns to the podium, ignoring me. Finally he told me to leave my car. Noone inside to help. Had to ask for help. Collision desk not even available. Was told to leave my keys. Just an unsettling experience. Hope they will be able to find my car.

T

tom grosso

We purchased our 2016 Mercedes GLC 300 from this dealership two years ago, and at that time we purchased an extended warranty and maintenance agreement. At the time of purchase we were told that we wouldn't have to pay for anything on our vehicle for the next 4 years. We recently had trouble with the Auxiliary Battery light coming on. My wife called the dealership and made an appointment for service. She was never told by our service rep that this was not covered by our warranty or maintenance program an there would be a charge. Unfortunately, when my wife got to the dealership she was told that the battery replacement would cost 300 . At that time, she as asked about the warranty and was told there was none. She decided to go ahead with the work as she was already there an had traveled cross town to the dealership. I contacted the service rep, Courtney, and asked why my wife wasn't informed over the phone that this item was not under maintenance or warranty. She told me that she was never asked that question so she couldn't answer it. It seems that don't ask don't tell is alive and well here. We definitely felt that we were being handled here and that was disappointing.We do accept responsibility for making the decision to have the work done, but we feel this practice was, at the least, very deceptive. I guess if we need any work done under our warranty or maintenance agreement we'll be sure to ask our questions and get prices before going to this dealership again.....Tom Grosso

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