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Mercedes-Benz of Waco

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Waco, United States

mbofwaco.com
Mercedes-Benz dealerAuto parts storeAuto repair shopCar accessories storeCar dealerUsed car dealer· Mercedes-Benz dealer· Auto parts store· Auto repair shop· Car accessories store· Car dealer· Used car dealer

Mercedes-Benz of Waco Reviews | Rating 4.3 out of 5 stars (8 reviews)

Mercedes-Benz of Waco is located in Waco, United States on 1625 N Valley Mills Dr. Mercedes-Benz of Waco is rated 4.3 out of 5 in the category mercedes-benz dealerauto parts storeauto repair shopcar accessories storecar dealerused car dealer in United States.

Address

1625 N Valley Mills Dr

Phone

+1 2542440166

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Oil changeRepair services

Open hours

...
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Eric Chazarreta

Great Service! Very efficient and informative. We had one goal coming to this dealership from Houston and Tracey knew that. She went the extra mile by sending videos and pics before we made the road trip. I couldn't have asked for a better experience. If you are in the market this is the place to come to. Thanks Tracey

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Shannon Nelson

My husband and I search for a reasonable benz for our daugther who was attending college in Waco. Being in California, Tracy Allen walked us thru step by step from start to finish and eased the stress that comes with buying a car. She keep us informed with every process before we arrive and after. She made sure that our daughter was happy and fixed any issues and imperfections. Thank you Tracy! Definitely will spread the word and send friends and family your way.

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Walter Postula

Work completed at time promised. Cleanly and professionally done.. Great communication from Davin, much appreciated since we were just visiting Waco at time of service need.

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Trini Carbajal

Sales person ,Tracy was very helpful in showing us the vehicle and and helping us find the right model that we finally purchased. The only thing I was not pleased with was the warranty. It was not explained to us about the warranty until we were signing papers. The car had 6 thousand miles on it and we thought we could get another year of warranty if it was certified , but we were told at the signing table that it could not be certified. This caused us to have to purchase a longer extended warranty and we didn't find out till later that the car which was a 2020 model would only qualify for 3 years of warranty instead of 4 years. Other than this , my wife is pleased with the car. I think the next time I purchase a car , I will find out everything about the warranty before I get to the signing table.

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Richard Rubright

Talk to Howard Cohen. Best car salesperson I have ever worked with.

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Taliya LeMaster

Parts dept not very helpful. Called last week looking for a part for a 2012 C250. Was told part is discontinued. Not really understanding that a part can be discontinued on a car less than 10 yrs old I called another location. Come to find out the part is not discontinued, you just have to be sure the color code is inserted when looking for it in their system. So the Georgetown location did find the part for me at a Ft Worth location and is able to have sent to their location for pick up. Being that the Waco location is a better option for me to pick up I called them and asked to do the same as the Georgetown location offered to do. Pretty much was told nope can’t do it. Makes no sense to me but just sounds like lazy employees not wanting to do their job.

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zimapcrulz

Came in for a new fob on a day when there was only one (very, very busy) service advisor, Caroline Macias. She was personable and professional, and handled the entire encounter efficiently and quickly, as one would hope and expect in these matters. Thank you.

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Todd Gill

I purchased a 2018 GMC Sierra 1500. The sales and financing was a good experience. The salesman spent a few days looking for the truck we wanted. The finance officer was pleasant and efficient. One of the issues with the truck was a terrible cigarette smoke odor. I was told they could remove it and it would take 4 hours. I asked if they would detail the interior as well to attempt to remove some stains on the headliner. The salesman brought my truck some 5 hours later. The smoke odor was still terrible and no stains were removed from the headliner. I spent the next two days and 200 to eliminate the odor. The only reason I took the truck was a 5 day return policy. This odor should have been addressed before the sale.

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