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The Guest Keen

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Merthyr Tydfil, United Kingdom

theguestkeen.co.uk
Meeting room· Events Services· Function room facility· Wedding venue

The Guest Keen Reviews | Rating 4.3 out of 5 stars (5 reviews)

The Guest Keen is located in Merthyr Tydfil, United Kingdom on High St. The Guest Keen is rated 4.3 out of 5 in the category meeting room in United Kingdom. THE GUEST KEEN LTD is an events services company based out of C/O COOPER HEALEY MERTHYR TYDFIL LTD RABARTS BUILDING, PONTSARN ROAD, MERTHYR TYDFIL, United Kingdom.

Address

High St

Phone

+44 1685722236

Headquarters

MERTHYR TYDFIL

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Natalie Gillespie

We booked a baby shower at this venue and due to local lockdown rules were unable to go ahead with the function. The venue have refused to refund us the deposit. We have contacted trading standards which have agreed that they have to refund the deposit due to the current circumstances. They are now refusing to answer calls and emails. Awful customer service. We are already facing stressful times and the last thing a mother to be needs is more stress.

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Debbie Thorne

It was my Friends 50th Wedding anniversary. Peggy did a High Tea which is a lovely way to celebrate with family and friends.The room was decorated in gold and silver it looked beautiful.

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sian

We got married here last September, what an amazing place to get married and the reception room was decorated beautifully, the staff are amazing!

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Lewis Williams

My sister booked her baby shower at this venue for 27 September 2020 and paid a deposit, a verbal agreement was made with Peggy the Land Lady/Manager and she said if local lockdowns or restrictions was to be put in place due to covid by the date we would be refunded. We live in RCT and it went into lockdown well before the 27th September then Merthyr went into lockdown the week after and she refuses to refund even though trading standards have been contacted and by law a refund should of been returned if your area goes into lockdown due to covid and restricting you from leaving but she refuses to do so. bad customer service! Wouldnt recommended! Taking advantage of people and pocketing money of others misfortune, especially durning this time where a lot of people are in financial difficulty, you would think they would refund with no issue.

C

Clive Warburton

Lovely wedding venue and the owner is a really genuine and friendly person. Would recommend to anyone.

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