Metelen, Germany
Samberg 60
N/A
+49 25569962299
Good for kids
Wheelchair-accessible entrance
So huge disappointment, we drove 80 minutes each way. The have thier hours as open on Google, but taped a sign to the door they are closed. Obviously understandable to close due to the coronavirus, but in the 21st century you also state you are closed online, basic business hygiene.
like
Very big Parc with Dinos and animals. Good for familys. Big Playgrounds
The park is great for children, Lots of fun many playgrounds and a lot to do. The entry ticket is a 6 Euro coupon for either food or the gift shop in the begin/end of the shop. My 1 star rating is from an absolutely day ruining experience. And I will suggest to avoid the park for this reason. We had someone who is highly pregnant. We were waiting to order some food for the kids, After an half hour of waiting (which we chose to do so not my reason). They could order something. She wanted a dino menu but instead of fanta, a water instead. The woman behind taking the order didn't understand. And started shouting in frustration, Later I was told due to many employees being on holiday and them being understaffed we should understand their stress a little. But as a visitor, This should absolutely not be any of my business, That's the Park's responsibility to deal with the volume of visitors. All emotions, we complained at the women in German. As I speak a decent word. There was not so much as an apology more as full on defence that we were in the wrong. So we decided to go to the local manager and file a complain, perhaps get a refund as our day somehow was ruined. No refund, no apologies, not a discount or a free offer, we got nothing but an excuse that they're employees are on big stress and it's not their fault. So because of this rude explanation and behavior it's 1 star from us. Be happy it's not all 6 of our reviews. I hope your day is better. Thank you.
Zoo in nice surroundings. Relatively few living animals, but abundance of real life sized foam dinosaurs. For the affordable price, it is well worth an excursion with the kids.
Ok
Great to visit for a couple of hours
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