Joanne K Mills Insurance

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Methuen, United States

jkmillsins.com
agency· Insurance· Insurance agency

Joanne K Mills Insurance Reviews | Rating 4.3 out of 5 stars (5 reviews)

Joanne K Mills Insurance is located in Methuen, United States on 156 Haverhill St B. Joanne K Mills Insurance is rated 4.3 out of 5 in the category agency in United States. Campers Methuen Vehicle Notary Liberty Home Insurance best rates new car old car electric car.

Address

156 Haverhill St B

Phone

+1 9786860826

Company size

1-10 employees

Headquarters

Methuen, MA

Accessibility

Wheelchair-accessible entrance

Open hours

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William Porter

I've been doing that for about 37 years Joanne has always treated like family I remember way back car starting up lots of auto insurance and her husband running back and forth in the Big Green Car when their son and he would register all the cuz and do all the registry work for nothing play when I was having the plates ready was so exciting all you're doing is going to pick up your plates she treated everybody like family unfortunately I called the other day I check on everything now and then but it's been about 4 years and I called and poor Joe and passed away I couldn't believe it and I found out her husband passed before her time flies I should have called earlier God bless rest in peace Joanne but the family business is still going and you should definitely ensure anything with them very honest I have my cars and motorcycle there if I had a house or anything else they would all be down there Joanne K Mills Insurance Company Methuen Mass The Best of the Best

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Arres LF

Good servi

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greg michaud

The best!

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Francine Santiago

I don't know why I stick with this Insurance Agency. I have been with them for years and it seems like every time I call them to get some type of quote I never get a call back. My recent attempt was last Tuesday when I called and had asked them if they can find lower insurance rates for my two cars on my policy. I was told I would get a call back the same day and here it is Monday and I still have not gotten a call back. This isn't the first time this happened, in the past I was looking to buy a new car and asked them if they can quote what my insurance would be for that particular car. I never got a call back and so I didnt buy the car. About a year ago I had bought a 2nd car to put on my policy and asked them if they can have all the paper work ready for when I got out of work so that I can go to the registry before they close. Sure enough time came to pick up the papers , they didn't even start to work on it , leaving me no choice but to take time out of work to register it the next day. I remember they were chatting away before they even acknowledged me standing there waiting to be helped. I am in the process of looking for a new Insurance Agency. I have had enough. They haven't always been this way. I remember when they were always resourceful and were very good about getting back to you in a timely matter.

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Francine Santiago

Again HORRIBLE customer service. Again they wasted my damn time. I called yesterda at approximately 2:19pm asked them if they can quite me for insurance for a new car I wanted to buy. I asked if they can call me back within a reasonable time because I was meeting with the car dealer within an hour and I needed to make a decision. I said I needed the quote to make sure I can afford the Insurance before making this investment in a 2018 new car . I met with the dealer , I waited and waited for like two hours for a call back. No call. I called them back and I got a voice recording. I didnt buy the car. I am back at square one again and this time I am canceling my insuracne with this company. Their incompetence has led me to lose not one but two opportunities to but a car. Only excuse I got from them was that they were short staffed, but when I walked into their office yesterday morning to get a certain form I needed to transfer my second car I have on my policy with these people didnt seem busy at all to me. I been with this company since I got my first car years ago and this is how I get treated for being a loyal costomer. I have always paid right on time they take the money directly from my bank. they never had an issue with me. but it seems like they are the problem. these people take out close to 500 a month and they cant even make a simple inquiry in a day ot takes them 2 or more days rediculous!. DONT GO HERE!!!!