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I have nothing but great feedback for Metro Rod Glasgow. Caroline contacted me within 5 hours of me logging an online query; she arranged for Ian to come out the following day to assist with removing 13 rods that were stuck in our drain. Ian completed the job in around 30 minutes Other companies tried to propose an unnecessary full excavation, which would have cost at least 5/6 times the amount we paid. One specific company to AVOID AT ALL COSTS (Quick Drain Clear) spent 30 mins sending a camera down, only to advise me I needed a full excavation and still charged us 70 without any notification of potential charges. Metro Rod went above and beyond our expectations and I would highly recommend them.
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I had called out Dynorod to a drain blockage 2 weeks ago, they did unblock the drain albeit partially, but it blocked up again. I then called metrorod in glasgow. Absolutely brilliant, the operator sourced the fault, flushed the blockage through and then put a camera up the drain to show me exactly where the fault was. John, the operator, explained the problems, marked out on the drive where the fault was so that I could get my pal to renew the collapsed drain. A brilliant service all round, from first phone call, to making the payment.
Just had Alec from Metro Rod out to clear blocked sewage drain,fantastic service from start to end,he was persistent with the blockage until it cleared,job's a good un,and area all cleared up after he was finished,can't thank him enough.
Apalling amateurs. Misdiagnosing faults, quoting for work that isn’t required & failing to communicate. Never use this company to carry out drainage work. Told us we needed thousands of pounds of work done on a drain that wasn’t faulty. You’d get more sense out of super mario bros. We sought a second opinion from a rival firm (drainfix) who found the fault & fixed it.
Excellent customer service from initial call to completion. Despite discovering the issue on a Saturday morning & no available appointments until the next day, they managed to put us through to speak to an engineer who agreed to fit us in after his current jobs. Jason appeared sooner than expected and very quickly identified the problem & resolved the issue (a blockage in the main drain), efficiently & professionally. Will definitely use this company again should the need arise and have no hesitation in recommending their services.
Deli
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