Mexicali, Mexico
Av Reforma Mz 129-Lote 1, Nueva
$
+526865544646
N/A
The first time we went was in December 2020 everything was very delicious! We recently went again but had not had a chance to review. The meat was chewy and to be honest our dish did not look appetizing. We ordered crepes and honestly I was quite disappointed. The first timr we went the were so yummy and the second time they just looked a mess.....and were under cooked. They did apologize and remove from out bill.....waiters were all very attentive but the food not so good. I was quite disappointed because it was soooo good first time and this is why we returned. Well at least the drinks were good. ...
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The service and the food were great!! We were so glad a friend recommended this place to us, hopefully we can go back again soon.
Pros - Steak was very good. Good customer service though it takes a lot of time for your food to be delivered. I think prices are fair. Cons- It took 45-60 mins for our food to be delivered and it was cold by the time it got to the table. Overall it was a decent experience.
Made a reservation to celebrate my first wedding anniversary. Reservation was for 7:30. I confirmed every text message and email they sent me. We showed up at 7:00 just to be told that the restaurant was closed early because of the holiday. There were still parties enjoying their dinner, and we were turned away. I explained to the host that this was unacceptable. I confirmed my reservation not once but twice with them. Nobody ever reached out to me to notify me that they wouldn't be able to accomodate us. I insisted on speaking with the owner. Upon calling the owner he asked if we would be able to eat and get out by 9:00. As aggravated as I was, I accepted that offer. The owner called the acting manager. When he was done with the phone call he said that the cooks had already left for the night, so even after being asked if leaving by 9:00 was okay, we still weren't given an opportunity to enjoy our first anniversary dinner. Even worse is the fact that when I looked at their tablet, not only did I see my confirmed reservation, my phone number was there. They could have called me at any point explaining that they were going to close early, and we needed to change our time... but they didnt. This is a horrible way to treat your guests. The bottle of wine they offered in NO WAY makes up for ruining our anniversary. Disgusting business antics. If you have a big celebration planned, I highly recommend you look at a place that won't ruin your event.
Nice clean place with pretty cool decor and very comfortable. Some of the best margaritas I've ever had. They were just perfect. Server was very nice, attentive and explained the special well. We went with a dinner for 2. A nice big Tomahawk bone in ribeye cooked and sliced to perfection with chili relianos, cream spinach, baked potatoes, awesome chips, salsas and tortillas. We order a nice drink for the lady some specialty from Sanora.and she loved it. Now, server failure...I asked for another margarita so he asked the lady if she wants another. She said no thank you and this nut job takes her drink away. We just look at each other because she clearly wasn't finished. She finished her dinner and he starts taking my stuff too. I was still eating and said hey bro slow down or just bring me a box. I couldn't believe it. He never asked if we want desert and he doesn't bring the bill. I told my lady do I really have to ask him to bring the bill? All the servers only had 1 table each. He takes the bill to my lady. I said what are you doing? That goes to me. Then I catch on. He's telling her the bill is in pesos and in dollars its 124. I said no its not. The bill is 103.52 almost 104. He ruined an awesome meal by trying to hustle me through my lady. What a fool and I still gave him 20 he didn't deserve. I feel bad too because when the manager came to touch tables I said how great everything was and our server was really good. That was the truth at the time. I want to go back because I loved the place but not our server.
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