Miami, United States
400 Arthur Godfrey Rd #510
N/A
+1 3056748096
Toilets
Wheelchair-accessible toilet
Very disappointing adherence to their own Covid-19 procedures. Upon arrival, I noticed that one of the employees was not wearing a mask. I politely asked the staff if he could please put one on to which another employee replied, \He's 6 feet away from you\. I found this to be both unprofessional and inappropriate, including the tone in which it was said. The employees do not know my personal health background that could put me at further risk for the virus nor individuals that I may live with that are high risk. I have been to Quest nearby during the pandemic and would recommend going there instead.
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So too start with, the staff expects you to just walk in and go ahead check yourself in on a tablet but what if i have a question? Second, they dont greet you or have the attitude to help you. And unfortunately I have to mention his name \Rio\ had to intentions of wanting to help me. They make you feel stupid whether you have an appointment or walk-in. Be carefully which location you choose! Awful place to go and get blood work done. No wonder this location has poor reviews
My experience was great they helped me out as soon as I got there and the lab collector was very nice to me thank you Amelia
Crazy they advertise as being open until 3pm but I got there at 2:45pm and the door was already locked. Worst of all, I called twice and could hear the phone ringing inside and how they hanged up on me. TERRIBLE SERVICE. At least answer the phone to tell your patients waiting outside the door that you won’t be able to provide a service. There is not even a way to contact anyone over the phone to make a complaint.
It was my first time at this location and my experience was really good. Without an appointment, I arrived early in the morning on Monday. I did a self check-in which was really fast (I've heard there is a mobile check-in that is apparently more convenient) and the waiting time was approximately 10-15 minutes. Friendly staff and quick smooth service!
Deli
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