West Kendall Toyota

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Miami, United States

westkendalltoyota.com
Toyota dealer· Car Dealers· Automotive And Vehicles· Auto repair shop· Auto tune up service· Car dealer· Car leasing service· Car repair and maintenance service· Motor vehicle dealer· Truck dealer· Used car dealer· Used truck dealer

West Kendall Toyota Reviews | Rating 4.3 out of 5 stars (5 reviews)

West Kendall Toyota is located in Miami, United States on 13800 SW 137th Ave. West Kendall Toyota is rated 4.3 out of 5 in the category toyota dealer in United States.

Address

13800 SW 137th Ave

Phone

+1 7866193606

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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C

Crispina Castillo

One of the best sales experience ever. The customer service displayed was truly unsurpassed by any other. We have dealt with many auto dealers, but West Kendall surpassed all the rest. We would most certainly recommend them to our family & friends. Sales rep. Giovanni Rivera, was exceptional.

A

Allison Malena

Excellent service and outstanding customer care. I went in for an oil change without an appointment and representative Carlos Bello went out of his way to help me. He was very professional, courteous and took care of me fast! He also helped me to get an estimate on other services that my car needs. I would recommend West Kendall Toyota to everyone. A

M

Maegan Llanes

If zero stars was a choice I’d leave no stars. This was the absolute worst experience I have ever had at a service center. Completely disorganized. My service advisor was not there and I had to wait for someone else to assist me. I had a 9:30 appointment, i arrived around 9:20 and wasn’t attended until 10 when I got ahold of someone to help me. I was told my car would take 2 hours max so I left for 2 hours and came back to which my car was still not ready. I waited another hour before asking how much longer. The boy at the front desk was too busy on his cell phone and directed me to the cashier who was also no help at a and directed me to find my service advisor who I could not locate. They have the ability to call the service advisor for me but did not bother. My car was not ready until 2:30 a total of almost 5 hours from the time of my appointment. There was no customer service or follow up letting me know my car was delayed for whatever reason. All in all.the worst service experience I have ever had.

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Mirna Espinoza

After almost 2 hour wait, they just give you the keys and say is ready. I had an appointment to have an oil change, my tires checked, and a car wash. Do you call this a car wash? Was oil change done? They did not adhere a service sticker on my windshield. I pay extra a month on my car note to have my car serviced. They talk to you as if they are giving you the services for free. When I complaint, the man responded saying this is the type of car wash they provide. Really?! It's sad I even tipped him ahead.

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Samantha Lopez

West Kendall Toyota Service Center staff is extremely helpful and friendly. My car runs so well after the oil change and maintenance was completed. I was also very happy with the pricing and honestly there is nothing better than getting your car serviced by its own dealer. The only reason why I would not give it a full 5-star review it’s because of the time that it took for the service to be completed. It took about 3 hours and a half for my car to be ready and it took another 30 minutes for the staff to release it to me. Aside from that I am very pleased with the service.