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Cyprus Credit Union

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Midvale, United States

cypruscu.com
Credit union· ATM· Investment service· Bank· Mortgage lender

Cyprus Credit Union Reviews | Rating 2.9 out of 5 stars (8 reviews)

Cyprus Credit Union is located in Midvale, United States on 7160 S, Union Park Ave. Cyprus Credit Union is rated 2.9 out of 5 in the category credit union in United States.

Address

7160 S, Union Park Ave

Phone

+1 8012607600

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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C

Chaos Reigns

Cyprus Credit Union on Union PK. has the rudest tellers I've ever had the pleasure to meet. I've been with this bank since 1993. I will be moving to Mountain America where I did my dad's banking and treated wonderful and could get any roll of change I wanted. Not rudely told we will not give out coins, just take it. Kids that you need to go to a mannerism class.

D

Derek Sandoval

I used to dread coming to this branch because of a bad experience once. Though I must say things have changed for the better. I also would like to say a special thank you to Juli. My personal banker doesn’t even come close to the service she provided. I love the changes, people here seem a lot happier and do a great job. Thank you!

R

Rick Waltman

I used the credit union to finance an auto loan a couple of years ago. I paid off the loan early and had 7.92 remaining in my account. I got a letter stating that I would start getting a 5 monthly service fee since I had not used my account for a long time. I stopped by the CU to close my account and was told by the teller that he could not close my Account. I had to have an appointment with one of the bankers. They were booked for the day. Of course looking at the bankers none of them had any customers and didn’t appear to be doing a whole lot. I finally said I just want to withdraw 7.91. He said I had to leave at least 5 in my account.. I said OK then I will just withdraw 2.91 and you can keep the 5. Then I was told that I need to make a deposit before I can withdraw money since it’s been so long since I’ve use my account. What a piece of work! I told him to keep the money! It’s not worth the hassle! Not very consumer friendly or good PR for a financial institution to be so difficult to work with over something so simple! The security guard should be able to close an account!

K

Kourtnee Garner

I had such an unprofessional experience here on Saturday. I wanted to try to open an account. I have had my identity stolen, so I was trying to explain my story. Jocelyn showed no empathy, her and the other banker Coby were talking about me, whispering, and then IMing each other thinking I didn’t notice. She got up and asked the manager if I qualified without even explaining my situation and the manager just said in the middle of the branch as loud as she could “she doesn’t qualify” it was so embarrassing. I was able to go to a different branch and open an account and I had a much better experience there. This branch is very unprofessional. You’d think working at a credit union or a bank you would really take the time to get to know someone’s situation and do everything you can to help them. I will not be returning to this branch in the future. I will always go to the one in West Jordan!!

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Douglas Marx

Wow! I’d give a zero if I could. Went to close my account, total balance 25.92. Teller ends up giving me 15.92. Asked about the other 10.00 and he said it was an “early account closing fee”. What a rip off. I could have withdrawn 20.92 and walked away leaving the account open for them to deal with forever. Never, ever bank with this credit union. I have never had a problem like this before. #greedybankers

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Darcy Edwards

I've been sitting in the drive through for a long time and no one has even come up to the window. I've rang the bell like 3 times and I can see people just standing there inside. Oh and they just made me pay money to withdrawal money out of my account. No other branch does this. I'm filing a BBB complaint.

J

Julia

Update. They shut down my account permanently and refused to open it back up and I had no idea that was going to happen. Nothing in my message box or anything. They also said I owe 53 cents on my credit card. Don’t know how cause I paid it off. I live abroad currently and they said “if you could just bring in that 53 cents to the bank for the credit card”. 53 cents?? Hilarious. This is the worst credit union. They don’t even do currency exchange, their phone hours of help are minuscule, they’ve canceled cards while I’ve been abroad, canceled international payments even when I’ve mentioned several times I’d be abroad on different occasions. You can’t send money to people through their app, they wouldn’t improve me past a 600 in years.

K

Kira Zero

Excellent service always without fail. Dont listen to the negative IQ 1 star reviewers here. They are just your usual unga bunga crybabies. The staff is incredibly friendly and always gets me in and out in just a few minutes. Would definitely recommend banking here to anyone.

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