Coventry, United Kingdom
26 Rowley Dr
N/A
+442476302656
I have caught the X6 for 5 years being a nurse at UHCW it has been the only possible transport to get me to work. Today with no notice and not a lot of help from de courcey traffic officers in the office. They have stopped the X6 this week and no one can tell me if this is permanently stopped. Disgrace of a public service that I can no longer get to do my job as a key worker. And will have to pay a lot of money ( that nurses don't earn) to get a taxi from oadby in Leicestershire to Coventry.
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The 585 is always late in the evening if it even bothers to turn up, two days in a row my regular bus didn't show up I had to wait for the next bus. The office staff don't have a clue about the whereabouts of the 'missing' bus. Poor service all around.
Hospital appointment for 9:30am waited at Jackers Road for the 8:40am Decourcey bus, it decided not to run. Had to get a taxi from Bell Green in the end after catching the 6A there. I made my appointment just in time, I had to attend the hospital appointment else I would not be allowed my knee operation. My 2:20 journey cost me 12:90 in the end. In future I will use NX Coventry and avoid Decourcey buses.
Some of the rudest staff I have ever encountered. Promises made not follow up on. Don't waste your time do the feedback/comments/complaint paper work. It appears to drop into a black hole.
Yet again the 61 bus was late. . This morning by 30 minutes. The driver couldn't care less... Neither could the office when I rang to see where the bus was... They really need to up the game when people rely on this, service to be on time
My child tried to buy a child single but the driver said the machine was broken and i tried and it perfectly worked so I am not happy, no refund. It is so silly.
Not only have I had to deal with a totally incompetent, arrogant driver when there was a fire on the bus who had no consideration for passenger safety. I also had 6 buses not show up in the last 2 weeks, decline in this bus company over last 6 months is disgusting, how still operating I don't know
60 and 61 are unreliable. Often more than 20 minutes late or don't show up.
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