Milpitas, United States
870 Great Mall Dr
$$$
+14085869763
N/A
I went there about a month ago to buy a fridge for my mom. I used to work at great mall years ago and I had always passed by this store but never actually gone in and well I finally did go with my mom to see what they had. Appearance wise it's not the nicest sears but oh well. I did my research before going to check for fridge prices. We end it up picking one of the "hot buys" that they have once in a while. It's when the product it's new and you get it at a lower price. The fridge was around 1,200 but I had checked online for this one that actually value was 3,800. It was a great deal an when they brought it to my house it was new and everything works great. As for the customer service.. I was not impressed the girl who helped knew basic information and when I asked about their credit lines she couldn't really explained them to me. However, the other cashier knew all that information and was very helpful. I think that first girl who helped me was new but it was not a big deal. I would say check out the place if you want a good deal with some stuff and do your own research.
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Name is deceiving ..this is not "Sears". Rather an offshoot but has nothing to do with the actual company. Went there a day after Thanksgiving & was surprised to know this ...they don't accept any Sears coupons / cards .
Staff was very courteous in general. Jeff was knowledgeable on appliances and went an extra mile for arranging an early delivery needed by my parents. Once we picked the laundry and cooking range, it took just a few minute for us to “Checkout” which is what we want rather than waiting to leave.
Nice staff but short staffed.
I love this place. I grew up with Sears and so sad that they had to file for Bankruptcy...but good news is the Sears Outlet chain is not part of the bankruptcy so they'll keep open... Discount appliances, Craftsman tools, lawn mowers, blankets, furnitures, pots & pans...small household stuff is what you'll find....The appliances you'll have to be really picky...some have dents...some are used and got refurbished...If I were you I'd buy the new appliances which they also have and are discountex....don't expect a lot but at least it's discounted....
I'm a relatively new homeowner and just ramped up remodeling projects in the past couple months. I've purchased a huge Ashley Furniture sectional couch through this Sears Outlet, in addition to a GE dishwasher and french-door style fridge. This place has been a saving grace when compared to the outdated and slightly damaged appliances my previous homeowners left behind for my wife and I. If you're in a bit of a pinch with your budget, I highly recommend checking out a reputable business like Sears Outlet for great deals. You'll get some of the most up-to-date models at a huge discount due to minor cosmetic damage. My fridge had minor scratches on it's sides and was missing the handle to the freezer, but I was able to order new handles just fine and the whole thing looks brand-spankin' new. Your mileage may vary depending on what you're looking for, I certainly came across some appliances that had dents or scratches I was unwilling to put up with (such as on the door panel). But they've honestly got so much on inventory to choose from, in addition to constant deliveries, that I'm sure you'll find something that meets your standards. Huge shout out to Jeff and his team over there. He's very customer service oriented and will take care of you should you run into any issues. I personally still have to update my oven/range and the microwave above it, and I'm pretty much coming back here to get that done.
I went in this store last weekend just to price check Refrigerators. I Was helped by a sales associate named Shannon...she was so helpful and knowledgeable that I bought that day. We had such a great experience that I've already referred my mother to go here to purchase a new dish washer. I would recommend this store to friends
Lot of discounted home appliances. Good places for home appliances if you do not mind minor cosmetic issue.
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