Milton, Canada
1280 Steeles Ave E
N/A
+19058648512
Great location, lots of parking space, friendly and helpful staff. Good quality clothes, nice variety. Haven't had any issues with exchanges or returns thus far. Great place to shop for children.
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Clean store and helpful staff! Even in the midst of Covid-19, customer service did not fall short. Thank you ladies!
I had the worst experience at this Carters store, today. I went to the store on the weekend to buy outfits for my newborn daughter and I was going to use the welcome coupon I received on the carters online website. After my purchase I realized the staff missed applying the code and they told me to come back another day to apply the code since they closed the register as it was end of the day. I understand everyone makes a mistake so I was okay to come back next day even if I have a newborn at home. I came back next day 15minutes before store was supposed close since that’s the only time I had, and the staff at the register gave me the biggest attitude and said “o you came 15mins before closing” in the most derogatory way. I was so offended and she made such a big deal that she had to do the full refund and had to ring all the items again. Excuse me it’s your guys fault, you forgot to ring the coupon yesterday or I would never have to come back again. Not all the staff here are rude so I don’t want to give everyone a bad name. It’s hard enough to be a new mom and try to keep up with everything, I don’t need attitude from some employee who is just supposed to their job.
Very bad with returns. Staff needs to be trained on dealing with customers. Prefer to go to other locations. Selection also very less.
We always find good deals there. We found very attractive ear rings on very reasonable price. Footwear were also very good and on reasonable price too.
Great selection and pricing. Available, helpful staff. Store layed out well for shopping in any sizing.
I was there today evening to exchange a short but when I left the store, I realized that I have exchanged the wrong size. I went back to the store and it was 2 minutes before closing. The doors were closed and I tried to talk to the 2 girls that were still inside but they didn't listen to me and started laughing and turned their backs to me.I just wanted them to put the right size on hold but they didn't even look at me and ignored me totally even I stayed at the door for another 10 minutes.I left feeling very frustrated and upset. That was really a terrible service and I was surprised to experience this kind of behaviour at a highly recommended store.
Good quality and products. Helpful staff.
Deli
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