Milton, Canada
318 Bronte St S
N/A
+19058762525
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Wow talk about genuine customer service. Working on my first workbench, I contacted Lumberville for some wood options and had the pleasure of dealing with Chelsea. Not only was Chelsea extremely helpful, she was exceptionally pleasant through the entire experience. Chelsea understood that my knowledge base in sourcing wood cuts was minimal and presented me with several options through correspondence over the phone and via email over several days. When I arrived at the store to pay for the lumber order, Chelsea presented me with several additional options and made amazing recommendations to not only get me a better product but also save me some money at the end of the day. As well, when I visited the store the owner made some great recommendations about wood glue as well as drill bits. After this first experience at lumberville I can absolutely say with confidence that I'll be using this store for all my future lumber purchases. Incredible job Chelsea and team!
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Bought orbit sander a mount ago, used it for couple of frames and doors and it broke... Went back to the store, sander has warranty but owner decide to give me an explanation that I over used the machine and there is nothing he can do for me, he also tried to tell me I used the machine to sand down drywall, basically telling me in the face I am a liar, only used it for flat doors... I have moved two minutes away from the store couple mounts ago and was spendig money for renovation of my home and really liked going there(close and convenient). You know why I am, hope you think it was worth loosing customer over 30 Dollars machine which you could return to the manufacturer instead calling me a lier...
Great curbside manner. Faster than trying to find it myself!
My go-to place for lumber and building materials. They make ordering easy, and their delivery is on-time and simple. Always willing to explain what’s happening in the industry and will help out whenever they can.
Great selection, knowledgeable, friendly and very helpful staff. Even on a busy Sunday we saw management being patient and helpful with a new employee. There was no trying to up sell us on any product and actually helped us find something that fit our budget.
Deli
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