Milwaukee, United States
753 N Water St
$$$
+14142720202
N/A
Food was fantastic - had the BELT, never had better! Low review was for customer service - apparently, we came in close to closing time (3pm on a Sat). We got our food just fine, but one couple came in right at closing. Gentleman made a beeline for the restroom and the cashier behind the counter asked what they were eating. The SO didn't know... No biggie. Unfortunately, the cashier was unrelenting. Every 20 seconds was a "were CLOSING soon", followed by "are you SURE you don't now what he wants". It was the repetitions that earned the low stars. Our sandwich maker, Kate, was fantastic! Overall good food, but I just couldn't overlook the rude cashier.
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I never leave reviews of bad service. I am in the service industry and know that it is all subjective and that many factors contribute to an experience. However, I was just yelled at with profanities by an employee who was stating how mad he was for the customer before me ordering 5 breakfast sandwiches. He ranted that they didn't even deserve a bag... So, as I was getting snapped at I politely asked the employee not to take it out on me. That didn't go over well. Of course I did not feel comfortable letting them prepare food I was going to eat, so I went somewhere else to spend my money. The employee actually threatened me when I told him I wasn't going to allow him to be disrespectful me.
Ordered lunch from Bruegger's today. The food was great and the service was even better. Both the woman who took my order over the phone and the man who rang me up were cheerful, friendly and speedy. The turkey chipotle club was really tasty and the chicken spatzl soup was delicious. I was in and out in 3 minutes and was early to my lunch meeting. Thanks!
Horrible service. The staff seemed irritated and were very unhelpful. I could understand if the place was busy, but it was practically deserted while we were there. The bagel itself was average, but I also ordered a chai tea that was more milk than anything else. Not worth it at all!
The food was as good as a bagel can get, but the coffee was so bitter I threw it out. Lastly the service was pretty slow.
Love their bagel recipe but the service is really slow at lunch. And the bagels aren't well stocked or very fresh.
Good bagel sandwiches and really good coffee.
Everything bagel with onion and chive cream cheese is to die for
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