Milwaukee, United States
4756 S 27th St
$$$
+1 4142829950
N/A
No-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodHealthy optionsQuick biteVegetarian options
Went with my family of 8. Food came out plate by plate and little by little. One of the plate (chicken fried rice) never got brought out. Reminded server 4 times and was offered a broth soup for waiting. Hour later dish was still not brought out. Wanted some smoothies but waited said, “I’ll come back and get your drink order!” Waiter never came back so we drank water only. The banh mi sandwich (pork) was AWESOME! When it came to paying the bill the guy said that they don’t charge for tips on card and it MUST BE CASH ONLY. Is that even true? Can they do that? Luckily I had some cash on me. It wasn’t the 15% they wanted, the tip was what the guy said I needed to pay for tip. (CASH TIP SERIOUSLY).
like
My first bowl of Pho was great! My server was John and everything was perfect. They were so nice and everything was quick. I had the chicken and my sister had the house special and we were both so full afterwards.
Food is great as always but the WAITER makes the whole environment an UNPLEASANT experience. Of course I always tip to my servers, but when you’re being forced to tip cash & being held back from leaving the restaurant unless you tip in cash, it makes the whole environment uncomfortable & unsafe. Waiter wouldn’t let me leave unless I tip him in cash & even offered his Cashapp. Very unprofessional. I just don’t understand why there’s even an option for tipping on the card, if you’re just gonna demand for cash. If cash is preferred, there should be a “cash only” statement written somewhere in the restaurant. Great food but unfortunately Pho Cali as of right now, have really unprofessional service & waiter. Nobody should feel invaded or feel like it’s against their will being forced to tip in cash when there’s no written statement on “cash only”. Unfortunately, I won’t be back & so I will others when they experience/come across this unprofessional waiter. Good luck, Pho Cali.
The food is always great. My only complaint is every time we go in the waiter always tells us please give them cash for tip. Cause the owners don't give them the tip on the card. But if you go in with a bigger group of 4 the waiter told us, they already put the 15% in but if we should give still give them cash so they can get it. I was just confused. But will probably not be going back there. Will find another spot to go to. Good luck to the waiters.
As of today they have sit-down dining in service. The food you can't go wrong when you have a quality and good ingredients A good selection of tea and bubble tea
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