Milwaukee, United States
5680 N Bayshore Dr
$
+14149645311
N/A
Sara made us feel welcome to the store and at ease through the whole purchase process. She answered all of our questions and gave us her undivided attention. We knew we made the best decision for our sleeping needs. we've had our bed for a few nights now and love it! Thank you, Sara.
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We had an old model Sleep Number and wanted to up grade. Josh was the best in explaining all the new sleep technology they have developed. We came in and ordered that night. Thank you, Josh.
Terrible service don't waste your time. Vet unprofessional. Go to the mayfair location, that way you get a customer service and knowledgeable staff. They help me finalize my order and answered my questions regarding the delivery.
I'll start by saying if I could give them zero stars I would. I have never received worse customer service in my life (including the DMV, dentist office, and McDonalds). We ordered a 5500 bed several months ago and still haven't received it yet. Each time the bed was scheduled to be delivered we would get an automated phone call telling us that there was a shipping delay and to call customer service. When we call customer service, nobody knows what is going on, so they tell us that a manager will have to call us back. Of course nobody ever call us back. We have had to continually call until someone would put us on the delivery schedule. We have gone through this process 3 times, with 3 scheduled delivery dates and we still don't have a bed. The third time was the last straw. Since they have already charged our credit card from the date of purchase, I fear we may have problems getting our money back now. I've tried talking to the store manager Josh and he insists there is nothing he can do. He is one of the most worthless human beings I've ever come across in my life.
The salesman was very knowledgeable and the product is great.
I sleep so good on my i8 Sleep Number!!!
Knowledgeable salesman.
Deli
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