U-Haul Moving & Storage at Capitol Dr

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Milwaukee, United States

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U-Haul Moving & Storage at Capitol Dr Reviews | Rating 2.6 out of 5 stars (5 reviews)

U-Haul Moving & Storage at Capitol Dr is located in Milwaukee, United States on 505 E Capitol Dr. U-Haul Moving & Storage at Capitol Dr is rated 2.6 out of 5 in the category truck rental agency in United States.

Address

505 E Capitol Dr

Price range

$$$

Phone

+1 4149638716

Open hours

...
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S

Sarah Martin

As you all know now, my husband and I moved to Milwaukee in July. Unfortunately, we moved from Stevens Point, on the hottest day of the year. And if you do not remember, I will remind you. The hottest day of the summer was June 29th, 2018. It was at that point, that it was the hottest day, as we did have a few others after. Of course, it was the day that we moved as my husband was going to be starting the new job on that Monday. The moving from Stevens Point to Milwaukee was unbearable. It was hot and humid. My parents were angels helping us and they saved us that day. Anyway, we weren't able to get to the storage place that evening as we had said we would. They were fine with that and we went the next day to drop off the truck we were so excited when the storage was air-conditioned. We were in the humidity the day before and moving the stuff into the storage unit was amazing. It was easy to do and took no time at all. The staff there is absolutely friendly and you do get a free month. That is not a myth. All we had to pay for was the lock. So, I would go to this place a hundred more times if I have to but I really don't want to because moving just sucks in general. But, I am glad that this place exists because I would come here again in a heartbeat.

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Keke Lewis

The guys are very attentive and helpful here! They really know their job and give really good suggestions to help with your move.

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Evaristo Rodriguez

They have poor communication and they don't do what they say they're going to do. I booked my appointment to have a trailer hitch installed on my car online 2 weeks in advance. I chose the option to wait while they install vs dropping my car off. After booking my appointment I emailed them asking if I could change my appointment date. They never replied to my email. When I arrive on the day of my scheduled 11am appointmemt they tell me that the car will be ready at 6:00pm. They expect me to wait around for SEVEN HOURS? I had to make arrangements to get picked up and dropped back off to pick up my car. Very inconvenient. When I arrive at 6pm to pick up my car ITS STILL NOT READY! The car wasn't ready until after 645pm. 0% chance I ever come back here or recommend them to anyone.

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Jean K

I have rented a few times from this location. If you reserve in advance it is the best. Last time I reserved in advance and ordered a 1 day van with 10 damage waiver I still had to wait in line even though I did online check in with the APP. Upon check in with owner Baku Alwaisi he said I had 2 Dollies on my order, I said I didn't order those I ordered the damage waiver. He said he would have to cancel the order and reorder. He then reordered but put incorrect phone # and also omitted the damage waiver but charged me for it. Upon return of vehicle, I was unable to return it using the APP since incorrect phone # then charged 20.00 for not using the APP to return after hours. The 47.00 charge was now 67.84. smh

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Jovany Contreras

Worst service ever calling the next day ,to charge for fees that don’t even make sense ,I do not recommend ,or plan to rent again from this service ,they charge about 200 InTotal for 8 hours and fees.Really disappointed I this business!!!