Milwaukee, United States
5701 Good Hope Rd
$$$
+1 4143535850
N/A
Service is trash, came in the mourning when they open to get propane and waited 30min before someone came to refill my propane. I understand if there was any customers but I was thenonky one there and when we went inside to remind them, they were just on the computers.
like
U-Haul location with Boxes, Moving Supplies, Trucks, Trailers and Storage needs.
BAD BAD SERVICE.... 45 minutes trying to place a reservation on line. Could not place the order. Then tried to place the order over the phone. It took 30 minutes with time on hold. Was sent to store with a reservation number. I wait 30 minutes in the store and was told they could not give me a truck because their computers were down. Went down the street to their competitor and was in and out in under 10 minutes. Sorry uHaul - Never again
From start to finish my experience here was a nightmare. I was originally supposed to pick up in Wauwatosa, which was only 3 min from my house. Only to receive an email the morning of pick up, that our new pick up location was the one here on Brown Deer road. Now almost 20 minutes from our house. We arrived for pick up at 655 a.m., but the store did not open until 7. Even then we waited outside for almost 15 minutes. When they finally opened up, not so much as a greeting. When we got the truck we did the inspection, there was cigarette ash, and food on the seats. Tank was half full. After finishing with our rental turned it in only to be charged almost 100 for a fuel refill even though we returned it over half full. After spending over 4 hours on hold and attempting to resolve this with 5 people come to find out that there was a new contract amended onto our file and it now showed that the truck was rented out full and the charge was a efueling\ charge. I wasted to much time with Uhaul and was not worth my time or money to do business with them. I would never recommend anyone here to this location or with Uhaul. Very dissatisfied.
Cancelled my reservation 25 minutes after calling and telling them I was going to be late. They said that was fine and they would extend reservation, they did not and were not helpful in resolving the problem and placed blame on me. Would highly recommend using a different u-haul.
Deli
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