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PODS Moving & Storage

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Minneapolis, United States

pods.com
Moving and storage service· Container terminal· Self-storage facility· Moving company· Storage facility

PODS Moving & Storage Reviews | Rating 3,4 out of 5 stars (5 reviews)

PODS Moving & Storage is located in Minneapolis, United States on 7035 Winnetka Ave N Ste A. PODS Moving & Storage is rated 3.4 out of 5 in the category moving and storage service in United States.

Address

7035 Winnetka Ave N Ste A

Phone

+1 8777707637

Service options

Online estimates

Accessibility

Wheelchair-accessible entrance

Open hours

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P

Pam D

The POD was delivered on time and exactly where we requested it to go. It was easy to load and the instructional YouTube video was very helpful to know how best to load it. We needed to change the pick-up date for the POD and that was handled efficiently and with excellent customer service. The POD was delivered to our new home again, in the correct location. Nothing was damaged in transit. It was all around a very successful experience and we'd highly recommend it to our friends and family members.

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Google User

I am going out of my way to make this experience work and it’s still some cloudiness in this process. I am quite frankly concerned. Rather than have my POD delivered, I am having movers go to the PODS facility to load the container. Sounds easy enough right? Wrong! Apparently your POD container number is assigned SAME DAY. I have spoken to 4 different reps and it was finally disclosed to me that this is what THEY do. I booked this 2 months in advance and I scheduled movers! Tomorrow is the loading day and I still do not know my PODS number. I tried to get into the PODS facility at 10AM but the door was locked with a nasty note saying if you know your POD container number go to the back and load up. Well... I DO NOT know my PODS container number and neither does customer service because apparently they assign it SAME DAY. If my movers have issues we will have issues... I am also writing this review on the BBB and reaching out to Consumer Affairs if ANYTHING goes wrong. I am also making a review on YouTube. I have paid in full. And their level of customer service is... Concerning. I will update this review in a week or so detailing this experience.

B

Becky Wittig

Great experience using PODS for cross country move (MN-\u003eAZ). Closing on house was postponed requiring PODS retrieval and transport back to storage area then redelivery to house. Expected additional charges were added. All communication and interaction with PODS employees was positive. Only complaint with container is their 4 foot \tie downs\ are inadequate (a few small screw eyes!). Overall, we are very happy with our decision to use PODS.

M

Marshal Anson

The availability to drop containers was not communicated to us prior to selecting PODS. When we wanted to have our belongings delivered, we were informed that the address we wanted the PODS to be delivered to was \out of range.\ The company PODS suggested we use for packing the PODS was HORRIBLE. Pack and Load Services intentionally packed our belongings in a manor to make it impossible to open our containers. A mattress was bent up while the door closed, thus creating pressure on the door once it was closed. Even the PODS employees who witnessed this, said it was intentional. Other containers had heavy item lodged up against the door. A forklift was required to open the containers. Thanks for the reply, but when you suggest movers to your customers...I expect you to have vetted them. I understand they aren't officially affiliated, but we got their name from PODS as a suggested company to work with. That's why it's in my review of PODS.

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Vesna Pjevac

Staff great and drives very friendly. I recommend PODS as it was super easy and stress free. Delivery windows were correct and follow up was great.

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