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Cold Stone Creamery

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Missoula, United States

coldstonecreamery.com
Ice cream shop· Cake shop· Frozen yogurt shop· Dessert restaurant

Cold Stone Creamery Reviews | Rating 3.8 out of 5 stars (5 reviews)

Cold Stone Creamery is located in Missoula, United States on 3275 N Reserve St Ste F. Cold Stone Creamery is rated 3.8 out of 5 in the category ice cream shop in United States.

Address

3275 N Reserve St Ste F

Price range

$$

Phone

+1 4069266677

Service options

Kerbside pickupNo-contact deliveryDeliveryIn-store pick-upIn-store shoppingTakeaway

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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N

Nicala Casas

This place Is literally day and night. In the daytime the customer service is Great and the ice cream is great. But come night time it’s literally 60% less of a portion then you get on the same exact thing in the same size their creature creations they just throw the chocolate topper in the cup on the side of the ice cream so what we need to pick our fingers in our ice cream and stick it on top to hand it to our kids? I’m sick of the massive difference Depending upon what time of day you visit the store.

C

Cameron Gomke

Girlfriend has a chocolate allergy. Called in to ask about what was in the ice cream cupcakes, and the 'manager' failed to mention that two of the six CUPCAKES WERE CHOCOLATE and ALL had a chocolate outside ring instead of a cup. Called them today to explain the situation, and asked for a refund, and both managers didn't know what to do and they had to call their owner to get an answer. About 10 minutes later I got a call back saying they could give me a 5 gift card for my 15 purchase, and couldn't let me talk to the owner or email him or anything. Managers were helpful, but the owner clearly does not know how to respond to a customer who is unsatisfied. Your staff messed up, and the customer has to pay the brunt of it. No thanks. Won't spend my money here again, will go to Sweet Peaks or somewhere else.

S

Side Road Adventures

I have always enjoyed cold stone ice cream! The ice cream is so rich and thick. I love how smooth the ice cream is as well. They have amazing flavors, but I always enjoy something either rich in chocolate or peanut butter-even both! They are so good about keeping the ice cream shop clean. I have never had a bad experience with the staff either. They have always been friendly and polite!

M

Marissa Love

My boyfriend love going here on date nights! Super yummy ice cream and I love that you can customize it. The staff is always super friendly and sweet too!

P

Paula Johnson

I stopped in yesterday to get some peanut butter chocolate ice cream. I'm pretty sure it was a total inconvenience for me as a paying customer to be in the store. The privileged young blonde girl was horribly rude and could REALLY use some training on customer service. The store was not clean. The ice cream tasted good but I now feel sick and have a headache. I won't be going back or referring anyone to this place! If I could give zero stars, I would.

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