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Modo Networks

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Dallas, United States

modonetworks.com
Computer support and servicesComputer repair serviceComputer security serviceComputer software store· Computer support and services· Computer repair service· Computer security service· Computer software store

Modo Networks Reviews | Rating 5 out of 5 stars (8 reviews)

Modo Networks is located in Dallas, United States on 8787 Stemmons Fwy #320. Modo Networks is rated 5 out of 5 in the category computer support and servicescomputer repair servicecomputer security servicecomputer software store in United States.

Address

8787 Stemmons Fwy #320

Phone

+1 2142998040

Accessibility

Wheelchair-accessible entrance

Open hours

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Amy Whitney

Modo Networks is very responsive and easy to work with. They quickly resolve all of our IT issues. The support team is very friendly and knowledgeable. Modo has excellent customer service. I highly recommend Modo Networks for your IT needs.

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Owen Reese

Highly recommend - Modo has provided "above and beyond" service for us since we signed on last year. They have exceeded all expectations and have regularly gone out of their way to take care of us - often exceeding the scope of the contract with no complaints or issues whatsoever. We have been very pleased with their technical competence, service level, and they've been friendly and pleasant to work with. While we had concerns about leaving our old IT provider who we had been with for many years, the transition process has been simple and painless. I highly recommend Modo Networks.

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Brian Sidwell

We have had several vendors in the past. Modo has set the new standard for GREAT service with us. Mitch, Cam, Mark and the Modo team have been extremely patient, even when we may not deserve it. They listen to our needs and work to incorporate business processes that accommodate our needs. Their pricing is competitive and continues to be. Thanks Modo, keep it up!

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Jennifer Penn

Our company has worked with Modo Networks for over a year now. This is the best decision we could have made in choosing an IT company. From a financial perspective, they have a lower monthly rate than any other IT company out there, with absolutely no overage fees or hidden charges. Other companies will bill you for going over your allotted minutes OR because it is outside of the “scope” that they cover. This is not the case for Modo. They are clear from the beginning that your monthly fee will not go up, and that their services are unlimited. This means you have 5-6 people who are always ready to help whenever you need it! Sounds too good to be true, but it isn't! I cannot say enough positive things about this company. They save our company time and headache by providing outstanding IT service. Once you have been overcharged and under-served by another company, you must contact Modo OR skip the frustration all together and call Modo to begin with. I promise you will not regret it!

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Bryan Turner

I have worked with MODO Networks at a former employer and I found them to be an outstanding MSP so much so that I have onboarded them at a new company that I am now working for. They are very responsive and have a massive catalog of technical abilities including Office 365 setup and administration, network setup and maintenance, server setup and maintenance, SQL troubleshooting, backup and recovery, and the list goes on. They are proactive and often call me to tell me there was a glitch in XYZ system last night and here is what we did to fix it. They assist me with issues that sometimes don't even really fall under their scope because they do have a vast and varied technical set of skills. In addition to their abilities, they are pleasant to work with, they have a great can do attitude and never back down from a challenge. In both my past engagement and my current engagement, we went quickly from being on call 24/7 with a tangled IT system to having the weekends and evenings off because MODO has it covered. They have stabilized so many things for us that we have gotten our off hours time back. An engagement with MODO Networks will give you peace of mind. As an IT Director at 2 different companies, I cannot recommend them enough. They are an outstanding company and an outstanding group of people and As I progress through my career, I will continue bring them with me wherever I go whether they like it or not. :)

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arman delaughter

Simply the best! Very professional, timely and easy to work with. Highly recommend these guys.

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David Colegrove

My company has been working with MODO networks for over three years now. They have been nothing but great to work with. Everyone from tier one to tier three is always helpful and can always be reached. I look forward to working with them in the few times something goes awry.

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Douglas Dunn

I have been working with ModoNetworks as third-party IT support for the last three years. Initially, I contacted them for a bid to provide services to a small law firm with six servers, and 10 desktops. The bid was very competitive with, if not better than, any of its competitors. The responsiveness of ModoNetworks is unparalleled. When a support call or contact is made, they usually have a breathing human being available to answer the call, but at the very worst, they return the call within a very short time to address the issues. Because they remotely accessed our computers, they usually fixed whatever issue was bothering us while we were on the phone. Not every problem is one which can be addressed in that fashion because hardware failures sometimes require replacement of the failed part. In those cases, they make arrangements for the delivery of the parts and make the necessary repairs with all deliberate speed. When I arrived in my new position with another entity and realized there was a serious need for IT support, the only third-party that even came to my mind was ModoNetworks. They have once again exceeded my expectations. If you are thinking about switching providers, if you do not put ModoNetworks at the top of your list, based on my experience, you will be making a terrible mistake. As icing on the IT cake, Mark, Roger, and the rest of the folks at Modo are great people. I have never thought for a nano-second that they were trying to get one over on me. They are welcome at my dinner table any time.

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