Monopoli, Italy
SP1
N/A
+393292414577
It’s a big hotel in the middle of nature. The pool was awesome to cool of in 34 C weather. There were lots of families and kids while we were there. The breakfast buffet had mostly sweet pastries but I understand this is the case in most hotels in Italy. We didn’t get wifi or phone reception in our room. You need to get closer to the reception area or pool to get reception. The welcoming part was a bit awkward. The guy didn’t speak English and didn’t seem to want to show us around. But luckily he changed our room to a better one when we showed him what we had booked on booking.com. He also provided towels for the pool. They can work on giving the right welcoming experience to their guests. The room looked new, the bathroom was modern and came with a nice shampoo and lotion kit as well as lots of towels. Overall it was a nice stay for the price we paid and we mostly enjoyed the pool
like
nice stay very clean very friendly staff very good breakfast
The hotel announces wifi in public areas. This is not the case. Only in front of the reception you have wifi access. There is only one person on the property which is able to speak English. The cleaning of the house keeping is lousy. The toilets have never seen a brush. The shower is totally calcified and almost unusable. The lighting installation of the room is a total mess. The is only one ceiling light in the bathroom and one over the bed and on in the entrance area. The air-condition in the room is super noisy. The breakfast offers mostly sweet things. Everything covered with powder sugar. They also offer cheese and Coppa (italien dried pork meat). The juices are just made from water, color and aroma. Horrible. In a country where oranges grow it should be possible to offer fresh orange juice. They offer a bowl of cereals on the breakfast buffet but no bowls are available to enjoy them. When we asked for a bowl they offered us a coffee cup. On the second day no butter was available. The staff does not know what hospitality is and has no contact with the customers. The owner or management have no idea about hospitality. The positive thing about this hotel is the big and clean pool. Unfortunately the do not offer towels for the pool and only one umbrellas is available.
I am giving them only one star because of their amazing pool and nice grounds, but I will never recommend this place and will never go back. The two brothers running Agriturismo Paretano, Giuseppe and Angelo, took our money for the olive oil and wine we ordered to be shipped to Romania and they never send the package! We paid 93 Euro and trusted them! We never received the package and when we called them couple of times they kept lying they will send the package in 2 days, or next Monday, etc, but they never did! And they stopped answering our phone calls.... They are a shame for Italy and for the Italian people! Not to mention the rooms are extremely small and poorly equipped!
disorganizzati
Fantastic agriturismo with Infinity pool
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Immersa nel verde della collina monopolitana, a pochi chilometri dalle più calde mete tutistiche della zona, trulli, mare, grotte.. una curatissima struttura, nella quasi totalitá in pietra e con stragrande predominanza di colore bianco, vi riporterá indietro nel tempo, alla tranquilla lenta e silenziosa vita contadina delle masserie di Puglia, aria pulita, sole caldo che si infrange sulle bianche pietre, e soprattutto odori e sapori delle terre che le circondano. Molto attenti ai particolari specie quelli culinari, la cura e le attenzioni che mettono nel preparare i prodotti tipici sono a dir poco maniacali, al fine di potervi portare davvero a fare un viaggio nel tempo ormai passato..
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