Mons, Belgium
Place des Grands Prés 1
N/A
+3232262006
My screen cracked again and told it was due to expanded battery. My phone was surrendered about 10 October. Many times they would say they would call when it’s ready. They do not want to help figure out the status of my phone. They say they it is not possible to call customer service to even verify. They basically want us to do all the work. I was told that I was going to get a new phone. I finally receive my phone over 2 months later. I was not given a new phone but a battery replacement. If you can see in the picture provided, the battery is new AND it was last charged 1 Dec. This means that from the moment I gave them my phone, it finally got fixed almost 2 months later, then I didn’t receive it for bout 3 weeks. Terrible, slow, incompetent. They only care to get it done when they want to get it done. Their system is awful to get customer service and product on timely manner.
like
Qualified and friendly staff
Come in Store Where 2 young make employees are more Interested to flirt with a pretty young girl Then one of them to help next customer . Next day 7 people waiting in the store one employee helping a customer while 2 employees On break laughing and carrying on in the back . Unbelievable!! How about helping your customers and then take a break. Personnel not interested bad attitudes and very poor customer service. Went to straight to media markt better prices and MUCH BETTER SERVICE. !!!! Done with this store simply a horrible experience.
I have waited in a queue for 30 mins. As you would expect for Belgium I have been completely ignored. Every other nation on Earth can get this right. Why?
Catastrophe
En tout cas, un grand merci! iPhone 12 Pro commandé le 27 décembre et jamais reçu.... heureusement qu'on a pris les devants et je l'ai commandé sur le site Apple. Ils sont très forts pour proposer leur assurance (qui d'ailleurs, pour annuler, c'est limite de l'harcèlement, faites gaffe!) mais par contre en suivi c'est nul ! Je ne commanderai plus rien chez eux c'est sûr! A bon entendeur.
Situés dans les grands prés. Ils offrent tout ce qui concerne Apple...bons conseils, dispos,...
Je remercie Omar de m’avoir bien conseiller sur les produits mais aussi services. Service impeccable au top.
Deli
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