Monterey, United States
498 Pearl St UNIT 2
N/A
+1 8313732925
'Haven't set foot there myself but I'd imagine service for those whom had is alright I'd reckon.....
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Damage occurred to an oriental rug due to water intrusion through a newly formed crack in the foundation caused by recent storms that resulted in water seeping onto the concrete floor of the dining room, underneath a wall to wall carpet, and then permeating the oriental rug on top of the wall to wall carpet. The wall to wall carpet was synthetic and just became wet, the oriental rug was pure wool, absorbed the water, and was damaged beyond repair. I submitted a claim solely for the damage to my oriental rug. I reviewed the policy which Farmer's sent me and was unable to find any language which excludes coverage for water damage to furnishings as a result water intrusion due to recent heavy rain and wind storms. Yet the Farmer's agent at this office advised me that renter's insurance did not cover the damage to the oriental rug. I have cancelled my insurance with Farmers, submitted a complaint to the California Dept. of Insurance, and hired an attorney to pursue litigation of the matter.
Best experience ever with Farmer Insurane- Laurrie Pike. I have never made a claim before....but bad car trip gone wrong- Fixed by Farmers- Laurrie Pike as soon as claim was put in! Highly recommend Laurrie Pikes professionalism and of course how fast the process took today Happy Client
She is thorough and understanding
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