Monterey, United States
20 Lower Ragsdale Dr
N/A
+1 8313737374
Toilets
Wheelchair-accessible toilet
We brought a German Shepherd puppy in that had been posioned we think by mushrooms, but not sure. She came in early Sunday and my husband was told later that day they she was looking better and you can pick her up tomorrow. She got worse during the night and was bleeding out on Monday. Our regular vet had to call to have her given plasma. It was too late by then! I was out of town and came back Monday. She told "me" that she was fine Sunday evening and she told my husband that she could have come home that evening or be left there for observation. She never told my husband that...and if she did state that then she obviously misdiagnosed the pup. Never did she say that we should let her go, instead she had my husband go to Santa Cruz to get plasma, Yes, true! The pup suffered until she quit breathing on Tuesday morning. But she had no problem charging close to 6,000 for misdiagnosing the puppy and letting her die. Heard another horror story after that from another local vet that her cat come in for 24 hour care. Hadn't been taken care of yet when the vet called the next day. Then starting hearing more when I mentioned her name. Not making this up folks. Dogs don't die from poison when they are treated properly at the very beginning. Our pup was brought in immediately...no waiting for hours. This is the very first review I have ever given in my life; but would not feel right if I didn't speak up for our animals.
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For over 10 years we have used Dr. Katja Hermann to provide emergency and regular care for our Ocicats. Dr. Hermann is a capable, compassionate and sensitive Doctor. She diagnoses and tests onsite with a self-contained lab, this is a huge benefit as results come in quickly. The nominal difference in cost for “emergency hours” vs “regular hours” makes taking your pet there possible in the evening, weekend and holidays and as a result they are our emergency and primary care choice. We are so impressed with Dr. Hermann and the entire staff, they really love their work and are so very caring, we would not consider going anywhere else.
Dr. Katja Herrrman didn't look propertly after my kittie still suffering in pain after paying almost 500 and the Dr. Being rude not listening and doing very minimum effort to understand when we had tried to explain what was wrong with our cat.
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