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Lomax Carpet and Tile Mart

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Montgomeryville, United States

shop.carpetmart.com
Carpet store· Carpet installer· Oriental rug store· Flooring store· Tile store

Lomax Carpet and Tile Mart Reviews | Rating 4.1 out of 5 stars (4 reviews)

Lomax Carpet and Tile Mart is located in Montgomeryville, United States on 772 Bethlehem Pike. Lomax Carpet and Tile Mart is rated 4.1 out of 5 in the category carpet store in United States.

Address

772 Bethlehem Pike

Phone

+1 2156311441

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Repair servicesService guarantee

Open hours

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Ben W

Nice carpet, not to happy about the install or customer service. We have a family room with a sliding door with a 6x3 landing. The person who came out to measure said I needed to put a trim around it before the carpet installers came, which surprised me because I thought Lomax was a flooring company and figured that would be in their wheel house, but I guess not. So, I bought the trim myself, but didn't have anything to cut it to fit properly and I didn't want it to look amateur. I thought the installers might be able to put it on, but no. The carpet installers tried to leave it so I could still put the trim on after they put the carpet in. I wish they could have given us the option to take the carpet right to the landing, but instead left a 1 inch gap between the carpet and tile. I tried again to put the trim on, but the carpet was too thick and I didn't want it to look unprofessional. So, I called on Dec 8, explained the situation and the person I spoke with said they were very busy, but he would get a hardwood floor installer for the trim and then have the carpets guys come back to kick it in, but would have to call me back, which sounded great. After 2 weeks of nothing I called back and this time I was told by the person who actually schedules the installs that they have no record of this, but would try to get someone to come out. I do get a call this time, but am told there would be a charge. I thought for 2k for a back room and upstairs hallway, about 400 sq ft, they would be able to fix this and make it look good, but wrong again. I ended up not having the guy put the trim in and put it in myself because I didn't want to give these people any more money. It looks ok, but I wish I would have went to a professional flooring place that could do a complete job. Do not recommend.

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Scott Dunlap

The only place I go! One of my installations.

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Lori Eagan

Jason was a pleasure to work with for the remodel of my home. Jason had a great amount of knowledge and expertise in determining the quality of wood floors for the bedrooms. With the amazing install of the floors, I extended into the remaining rooms within the house along with selection of area rugs. As I moved into the bathrooms, Jason assisted with choosing the bathroom floor, bath and shower tiling. Each bathroom turned out amazing, fit for a magazine. Jason has a great sense for quality, cost and always a friendly customer service approach. The Lomax team - Jason, Janie and JB along with the excellent installers who went above and beyond definitely a pleasure to work from ordering, scheduling to installing for an absolute awesome job completed! Thank you to the entire Lomax team especially Jason for the excellent customer service and beautiful end products!!

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Robert Edelmayer

I ordered carpeting on November 15, 2020. I heard nothing from them and went back to the store on December 26 to check on my order. They couldn't find the order but finally did and the color I wanted was discontinued. I reorder it in a color that I knew Mohawk had. It is now January 29 and have not heard from them. I called them and now they say the carpet style was discontinue and they tried to call me but my mailbox was full which it was not. I have bought a lot of carpeting from them but will never buy again. I am getting my money back and now without carpeting for over 2 months. TERRIBLE SERVICE!!!!!!!!!!!!!!!!

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