Monticello, United States
380 S 100 E
N/A
+1 4355872364
Short Story: Don't go to Devon's. All they care about is the sale, and are not willing to do a repair on your vehicle if in an emergency situation you need to bring in your own part and pay for them to do the install. Longer Story: I was traveling through Monticello and my van broke down. Had it towed to Draper Tow & Repair. Needed a new head gasket. They ordered the part which meant I needed to wait a week until it would actually be repaired. Fast forward 1 week, I called Draper today and the one mechanic is sick and has been out of the office for three days, possibly with Covid. This could push my repair back another 2 weeks. I called Devon's to see if they'd be willing to let me tow my van to their shop with my ordered part and pay for them to install it for me so I don't have to wait another two weeks. The representative said no, they would not install a part that I bought from somewhere else and that I would have to order a new part from Devon's. And I asked why. He said that's just not how things are done in the industry. Again, I asked why because I'm not familiar with the industry. He said \you wouldn't go to a restaurant with your own eggs and ask them to cook them.\ This man obviously doesn't understand that his analogy doesn't work and is straight up rude because 1) I'm from out of town and in a unique, emergency situation, 2) Instead of trying to make a sale, why don't you be understanding and try to help a person out, and 3) I would still be paying for them to service my van even if I don't buy the part from them. Now they get no money and a bad review. I called Schafer Auto Clinic, and Trent said he understood that I'm not from in town, that I've already waited a week for my van to be fixed, and was willing to help. If you're in this town and find yourself needing service, whatever you do DO NOT GO TO DEVON'S!!
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This guy is quick with his work.please contact him . he did brake chamber in 30 mins . Very polite older guy. Get the job done. If ever stuck port entry call him.
They were great in diagnosing and replacing a flat tire we got during our road trip. Ben was quick to help us and got us back on the road in no time flat.
I needed a airbag on the tractor, I want to thank the lady in the office for good directions to the shop, and the mechanic who did the job, was in and out 2hr, this day of ELD every second counts, I recommend this shop they are fair and fast. I will without hesitation use them again if I need their service.
I only take my Dodge 4x4 Cummins to this shop. Great mechanics. Bring your autos here!
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