Montreal, Canada
375 Rue de Liège O
N/A
+1 5143830668
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Unfortunately I bought tile from Italbec recently. I drove in from Ottawa. I was offered a discontinued tile that was reduced because their supplier was no longer producing the tile, or at least that's what I was told. Upon beginning the work my contractor noticed that half of the tiles in the box were 1-2mm bigger or smaller. After contacting Dominique, the salesperson who sold them to us. She sent a long email outlining that we were sold low quality tiles that require a larger grout width and its mainly catered towards clients on a budget. This was not said to us at time of purchase, we would have never bought the tile had we known about the different sizes, its clear to us that they knew about the manufacturing defect but chose not to disclose it. I wouldn't buy anything from this place. Its poorly run and managed and terrible after sale customer service. ***BUYER BEWARE***
like
Accepted to fix a chipped 30 year old sill even though they were very busy. customer service at its finest.
Great choice of tiles and counters ....., lovely customer care, attentive
Amazing service! Very kind people! Great selection!
Really bad customer service. After calling them and asking them to put apart tiles for our kitchen, the next day we go and 'they have them to someone else' and asked us to wait 3 weeks. Definitely not the place you should be buying if you want serious people.
great selection and great customer service
Pasquale amazing service
Amazing place to find that one element you are looking for to wow your house. So many choices, high quality and reasonable prices. Staff is so kind and went out of their way to help me and give me an outstanding service! i highly recommend it.
Deli
The best companies in the category 'Deli'