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Spa William Gray

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Montreal, Canada

spawilliamgray.com
Day spa· Massage spa· Spa· Facial spa· Nail salon

Spa William Gray Reviews | Rating 4.3 out of 5 stars (8 reviews)

Spa William Gray is located in Montreal, Canada on 421 Rue St-Vincent Niveau P1. Spa William Gray is rated 4.3 out of 5 in the category day spa in Canada.

Address

421 Rue St-Vincent Niveau P1

Phone

+1 4383872008

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible lift

Open hours

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Raisa M

BEWARE OF HIDDEN FEES! Horrible service on behalf of the manager, Audrey. I booked two massages in the morning for later in the afternoon(for our anniversary). Unfortunately, something happened out of our control and we needed to change the time of massages. so I called and was told that in order to accept us, I would have to get a massage 1 hour before my partner... I asked if we could change the day to another day and she told me that her masseuses were on their way and that I would have to pay for a cancellation fee of 100% of treatment. Even though, I didn't call to cancel but to change time and/or day... I told her I would've never booked if I would've known that and she said the email sent stated that. (meaning I would've known of their cancellation fee only after booking!) But in fact, the email states: if there is a no show or cancellation then a fee will be billed for the total amount. I was neither a "no show" nor a "cancellation" as I wanted to get the services done...needless to say, they are just out for a quick buck. Super sad since I was really looking forward to getting numerous treatments there...

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pauline tran

Amazing pool, it's heated so it's a huge plus. However the spa experience was average. For 38, you can get access to the 3 saunas but one of them was broken so they gave us a 15% off. Other than that, everything was great and the staff was very friendly. The gym is also very small, only treadmills, no bench nor racks.

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Isabelle Melançon

I had a massage today with Sandy and she was THE best. Honestly just amazing and the sweetest yet professionnal and so competent. That girl deserves a raise lol. Will defenitely come back just for her ! Wow.

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Isabelle

Beautiful spa. The setting is very relaxing, the products are so good. I had a pedicure and it felt very luxurious - exfoliant and massage in additional to the usual treatment. They have Vinulux nail polish (long wear) and a wide selection of colours.

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Slavunya

Well organized. Great cosmetics, and pleasant specialists. All Covid restrictions are kept.

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Suzanne Early

I was snowed- in on business in Montreal last Friday and ended up in the William Gray Spa. If you like deep tissue massage, I have one word for you. Paul. Most amazing and unusual massage I have ever experienced. Also the thermal experience after massage is completely worth it. My pet peeve with massages has always been once it's over you have to get up, get dressed and leave. Spa William Gray invites you to linger longer in the relaxation rooms, salt room and sauna and steam room. I am only sad I can't go weekly, but I live in Washington, DC. Locker room is nicely equipped. Spa is immaculate. Front desk staff - lovely and knowledgeable.

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Amanda Siu

I booked my reservations online, it was very easy. My only issue is they did not advise that a shower is mandatory. Luckily, I've been to other spas after they were open since the covid lockdown so my partner and I arrived early. The ambiance is intimate. It was easy for me to check my stress at the reception and relax. The locker room was nice and small. In my assigned locker they provided a dry cleaned robe, a towel, and sandals. The shower was cold but it was not an issue for me. They had nice body lotion in the changing room too. The waiting area had flavoured bottled drink in a mini fridge and the couches were very comfortable. My partner and I got the deep tissue massage. My massage therapist was very professional and had great technique. My partner was very happy with his massage therapist as well. I will definitely come back.

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Ergin Turanli

The massages were good. I received really strong massage that was quite different than anywhere else. You have to pay extra 45 dollars to use the hot tub and sauna which does not make sense. Also there was no hot water in the changing room. We were told to wait 10 minutes for hot water. Would not go back even though the massage was fine.

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