Montreux, Switzerland
Rue du Lac 2-8
N/A
+41 219668888
We stayed for the second time at Hotel Villa Toscane and we were pleasantly surprised to being offered an upgrade of our room. We also enjoyed the Montreux Riviera Card which offered wonderful opportunities for sightseeing. The Hotel Villa Toscane enjoys a great location at the Montreux Riviera and breathtaking views on Montreux and Leman Lake. The hotel services were excellent both as amenities and staff. The receptionists offered excellent service and advise.
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Very spacious and well designed rooms with access to a common outdoor terrace ... reception is across the street and parking is restricted but the staff is very helpful. Like most hotels in Switzerland, they provided us with public transport day passes so we could ride the train and bus through the city free of cost. The rooms very spacious with good amenities. We stayed there for a single night in December 2018 and it was the most comfortable one on that trip.
The overall stay and service was excellent, nothing to complain. A point to note though was the organisation of the breakfast. We expected a delicious buffet, but were informed on arrival that we would be getting "breakfast bags" instead, we tried to understood the situation and went along with it. The disappointing part was the content of the breakfast bags. It was an unbalanced, cold, stale meal with an overabundance of sweet preserved foods (out of the 12 tiny jars of jam/honey, during 2 mornings, two of us finished only one), not to mention powdered coffee cream and instant coffee tubes. I would not see much problem with it if other services would act the same inside the hotel, but the fact that the spa/swimming area operates without serious restrictions and the downstairs restaurant is open in evenings, just makes me question the necessity of such basic and lacking breakfast management. We would definitely stay at your hotel again, but probably later once the current health related situation has blown over and we can enjoy what your hotel has to offer fully.
The staff was very helpful. Food was great and views breath taking. But the main building was very old and we were given a room in the entrance with lots of noise. I suggest to avoid rooms in the first floor
It's a good way to practice fiscal responsibility while in Montreux. It's the minimum one would expect in a hotel.
They cannot control the weather but surprised that they don't have AC
Classy and very nice rooms. Good and clean swimming pool.
Negative: 1. Improve the breakfast, it's a paid breakfast still no egg... no yogurt??? 2. Child bed and bedding was poor. 3. Tea coffee maker need proper stuffing. Positive: Room was good and check in was smooth
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