Moore, United States
650 SW 19th St
$$$
+1 4052924918
N/A
I usually love Home Depot! But I am very disappointed!! I purchased a water heater and had it installed it started at 744.00 for the water heater and install! The fact that it was an elevated area I knew I was going to be charged an extra 125.00 for labor and than possibly a little more to bring it up to code! That brought my purchase up to 1349.00 !! I had to have that water heater installed yesterday as my mom passed away 5 months ago and we are selling her house and closing next week! I sat and thought about how I felt totally taken advantage of for 1.5 hours of labor!! Basically I paid 411.00 for the water heater and almost 1000.00 dollars in parts and labor! I am very very disappointed with this!!!! If I had not needed it so bad I would have refused service!
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I will never shop here again. I purchase a refrigerator online that included free delivery and installation. I found out the only reason the installation is free is because it doesn't happen. The guy glanced at my old water line and said the standard line that they brought was too short. He never even looked for the water shut off valve to confirm that the line was too short. All he said was that I could exchange the water line for a longer one and I assumed that if I did that, home depot would get some else to come and finish the install. Turned out, I would have to install it myself. When I complained, the lady said the delivery guy didn't even note that he didn't install the water line. Why would he? And if I wanted to install it myself or hire a plumber I would have bought a refrigerator from a place that does not INCLUDE FREE INSTALLATION WITH PURCHASE. I didn't purchase the refrigerator from this place wanting them to only do a half ass job. It's bullshit. Save yourself the hassle and buy elsewhere.
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