Moraga, United States
460 Center St
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
The most friendly USPS in the nation, period. Love all the staffs at this location. Already feel welcomed and cared and explained. Thank you!
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Always receive friendly, courteous, professional service whenever I am at the Moraga Post Office. Wait times are usually short, 10 minutes max.
I have been using this post office for many years. They are always friendly, helpful and efficient. I was looking up their zip code and noticed they got only 3.2 for a rating; I was compelled to write this and give them 5 because that is, in my opinion, based on my experience, what they deserve.
I would not recommend using this post office for anything remotely important to you. After requesting to have a package intercepted and held at the post office for pickup through the USPS website this location instead decided to return the package to the sender across the country in Florida. According to the afternoon supervisor Naomi it was nothing but “negligence” on their part. The morning supervisor Rick took my name and phone number and said he would look in to whether the package could be sent back to Moraga, but never bothered to follow up with me in any way. It does not seem like it would be that hard for the USPS to intercept the package on its multi day journey back to the original sender, and I don’t know if either supervisor actually tried to remedy their original error because I was never contacted again by either person. I first went in on a Thursday and then on Saturday to ask about the package, and now today is Tuesday and nobody has called me back to explain anything despite it being their mistake. I am fairly new to the area but definitely will not be using this location at all. If it was possible to give a 0 out of 5 star review I would, but this site forces me to give them at least 1 star. Despite being nice people the supervisors seem wholly incompetent at their job.
Mark at the Moraga Post Office was kind, patient, and helpful getting passports for our young kids. This was actually a pleasant experience with nice people. The very opposite experience from the two times we tried getting passport help at Oakland post offices. Make an appointment and drive out to Moraga if you need passport help. Thanks Mark!
Contacted on 5/12 about a package that was not received. Took my number to get back to me. Didn't hear back so tried contacting on 5/16 and 5/17 - no luck. Finally reached this office on 5/18 and was told they could not find package (we thought it might be misdelivered). Very disappointed in handling of situation. Could have at least called us back.
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